Training and Development Coordinator

JOB OVERVIEW

Prometric is seeking a Training and Development Coordinator who will help create, administer, and deliver training programs for businesses and organizations. To do this, they must first assess the needs of an organization, and then develop custom training programs that take place in classrooms or training facilities. Training programs are increasingly delivered through computers, tablets, or other hand-held devices.

Facilitators organize or deliver training sessions using lectures, group discussions, team exercises, hands-on examples, and other formats. Training can also be in the form of a video, self-guided instructional manual, or online application. Training may be collaborative, which allows employees to connect informally with experts, mentors, and colleagues, often through the use of technology.

Facilitators may monitor instructors, guide employees through media-based programs, or facilitate informal or collaborative learning programs.

COMPANY BACKGROUND

Prometric (www.prometric.com) is a trusted test development and delivery provider to more than 300 organizations worldwide. Prometric serves as an industry gatekeeper, ensuring that people legitimately earn the credentials they seek to achieve, and thereby guaranteeing a fair testing experience for all who come through our doors.

RESPONSIBILITIES

• Assess training needs through surveys, interviews with employees, or consultations with managers or instructors
• Design and create training manuals, online learning modules, and course materials
• Review training materials from a variety of sources and choose appropriate materials
• Deliver training to employees using a variety of instructional techniques
• Assist in the evaluation of training programs
• Perform administrative tasks such as scheduling classes, setting up systems and equipment, and coordinating enrollment

QUALIFICATION REQUIREMENTS

EDUCATION

• Degree from a relevant field of study e.g., education, training, andragogy, adult learning, or a training or teaching certificate.

EXPERIENCE

• One to two years of training and Development experience required
• Experience with Microsoft windows-based computer applications and internet browsers

SKILLS

• Excellent attention to detail and organizational skills
• Good judgment and strong decision-making abilities
• Exceptional communication skills, both verbal and written
• Focus on a single task for extended periods of time
• Make decisions and escalate issues as needed
• Flexible working schedule: must be able to work weekends or late shift when required

ADDITIONAL REQUIRMENT(S)

• Must be eligible and become IRS certified within 60 days of beginning employment

PHYSICAL JOB REQUIREMENTS

• Visual requirements include the ability to be observant, focused

Prometric is an equal opportunity employer: disability/veteran