MAINT/GROUNDSKEEPER

ABOUT KAMPGROUNDS OF AMERICA, INC.

Kampgrounds of America, Inc. (KOA) is the world’s largest network of privately owned campgrounds and the leader in outdoor hospitality.   KOA has 525+ locations across the United States and Canada including a mix of franchised and company-owned parks.   KOA has approximately 90 employees at its corporate headquarters in Billings, Montana, and 1200+ across its location.  Founded in 1962, the mission of KOA is “connecting people to the outdoors and each other,” and those who represent the brand share the values of being family-oriented, passionate, entrepreneurial, customer-focused and progressive. 

At KOA, we believe the outdoors is fun and for everyone. We are committed to having a diverse, equitable and inclusive environment where all are treated with dignity and respect. We strive to:

• intentionally create a sense of community and belonging for our guests, employees and franchise partners

• continually educate ourselves and advance our understanding about DEI

• sustain a culture that promotes diversity of thought and experiences

• ensure everyone has the ability to experience the outdoors and that our facilities are accessible to all

• drive change in our company and industry through action and implementation

REPORTS TO

Maintenance/Grounds Team Supervisor, Campground Manager and/or Operations Manager

POSITION SUMMARY

Responsible for the general maintenance and upkeep of the campground buildings, facilities, equipment and grounds.

SPECIFIC DUTIES

• Perform basic carpentry, electrical and plumbing repairs, and maintenance to campground buildings, facilities, equipment and grounds as directed by the Campground Manager, the Operations Manager or the Maintenance Supervisor.
• Implement daily, weekly and monthly maintenance and cleaning programs as instituted by the Campground Manager, the Operations Manager or the Maintenance Supervisor, including the pool/spa, lawn mowing, weed eating, landscaping, garbage pick-up, propane pumping, game machine, laundry servicing and various other campground equipment upkeep.
• Comply with all KOA, federal, state and local safety programs by adhering to established guidelines in the operation and storage of various equipment, tools, and chemicals, ensuring your safety, as well as that of fellow staff and campground customers.
• Provide superior customer service by being attentive, responsive and helpful to guests needs.  Report all customer problems, requests or complaints to the Campground Manager, the Operations Manager or the Maintenance Supervisor.
• This job description is not intended to cover or contain a comprehensive listing of activities, duties or responsibilities. Other duties, responsibilities and activities may change or be assigned at any time with or without notice.

EXPECTED RESULTS

• Campground buildings, facilities and grounds are well-maintained and fully operational.
• Projects are completed properly, safely and timely.
• Demonstration of a positive attitude with guests, management, and team members.
• Use of safe work practices for a secure work environment for staff and campground guests.

JOB QUALIFICATIONS

• Basic knowledge of electrical and plumbing equipment and installation
• Basic knowledge of chemical properties, handling, and usage
• Basic knowledge of propane and gasoline dispensing
• Valid Driver’s License
• Ability to work nights, weekends, and holidays
• Capable of working independently and as part of a team

PHYSICAL REQUIREMENTS

• Must be able to lift up to 50 pounds, lift and carry 25 pounds occasionally and 10 pounds regularly
• Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance
• Long periods of standing
• Ability to bend, kneel, stoop, crouch and climb
• Must be able to operate various loud and vibrating maintenance tools and equipment
• Requires the use of hands/fingers to handle or feel
• Able to travel by auto
• Able to work inside and outdoors frequently and in various climates
• Capable of moving safely over uneven terrain

BENEFITS OFFERED:

• Medical Insurance
• Dental Insurance
• Vision Insurance
• Health Savings Account
• Flexible Spending Account
• Dependent Care Account
• Paid Life Insurance
• Paid Long Term Disability
• Voluntary Life Insurance
• Voluntary Short-Term Disability
• Voluntary Critical Illness Insurance
• Voluntary Accident Insurance
• Paid Time Off
• Paid Parental Leave
• Employee Assistance Program
• 401K Retirement Plan
• 401K Company Contributions

Kampgrounds Of America, INC. is an Equal Opportunity Employer and strives to provide an environment where all employees and applicants are treated with respect.   The company is committed to fair treatment of all persons. This value ensures employees and candidates are treated equally, and are protected from discrimination or harassment of any kind.  This includes discrimination on the basis of race, religion, color, national origin, ancestry, gender, gender identity, age, sexual orientation, or any other protected status.