Banquet Set Up Attendant

Crystal Mountain, 12500 Crystal Mountain Drive, Thompsonville, Michigan, United States of America Req #20
Tuesday, August 16, 2022

Job Summary

Banquet Set-Up Attendant will complete the proper and timely set-up of banquet events. Set up includes tables, chairs, stages, dance floors and audio visual equipment. Maintain a high degree of professionalism. Attend weekly Banquet Event Meetings and other meetings as set for by the Banquet Set-Up Manager. Maintain all equipment and facilities in an organized, clean, safe environment.


Job Duties and Responsibilities

  • Sets up and breaks down conference rooms according to event orders as well as maintains cleanliness standards for equipment and meeting rooms.
  • Assemble and arrange conference equipment in conference rooms per event requirements.
  • Open rooms for use adjusting lights, sound volumes, and temperature as needed for each room before guests arrive.
  • Be in communication with the banquet staff regarding any special needs.
  • Assist in ensuring that the events are on time. Make adjustments as needed and relay that information to the appropriate personnel.
  • Proactively address guest needs by answering questions, giving directions and other information regarding the hotel/resort or surrounding areas.
  • Ability to set up PA system for conference rooms, monitor and troubleshoot as needed for multiple scenarios.
  • Assemble and arrange conference equipment on resort per event requirements on function sheets.
  • Ability to work scheduled shifts with little supervision and lead small groups.
  • Responsible for detailed equipment inventory for events and securing assets.
  • Ensure proper use, storage and maintenance of all A/V and meeting room equipment.
  • Maintain high standards of safety and cleanliness in all areas of the Crystal Center.
  • Communicate any areas of need, problems, and concerns from guest to supervisor.
  • If no upcoming events, have rooms in a readiness position for any possible site inspections. Ensure that meeting rooms are re-set for next event contract if it is within one day of previous event.
  • Work with Guest Services to transport any and all items needed for an outdoor event not within the Conference Center and tent areas.
  • Other duties as assigned.


Job Specifications


·         Previous experience with Microsoft Office Suite (Excel, Word, Outlook Calendars, Powerpoint) preferred.

·         Clear and concise verbal communication skills.

·         Self-directed and able to maximize use of time, resources and technology.

·         Able to analyze, interpret and present data in various formats.

·         Able to work with computers, faxes, copiers, scanners and various other technologies in offices and on resort.

·         Maintains office, employee and company confidentiality at all times.

·         Dependable and meets goals.

·         Exemplifies professional conduct and adherence to company Core Values.


·         High School Diploma or Equivalent

·         Combination of education and experience that enables performance of all aspects of the position

Physical & Other Requirements:

·         While performing the duties of this Job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; stoop, kneel, crouch, or crawl and talk or hear.

·         The employee is occasionally required to climb or balance.

·         The employee must regularly lift and /or move up to 60 pounds, occasionally lift and/or move up to 100 pounds.

·         Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

·         Evenings, weekends and holidays are a regular part of the schedule.

·         Must have excellent attendance and conduct record for consideration.

·         Must have unrestricted and insurable driving record.

  • Non-smoking candidates preferred.
Crystal Mountain is an equal opportunity employer that is committed to diversity and inclusion in the workplace. 2020 Bronze Level Veteran Friendly Employer. 

Established in 1956, Crystal Mountain is a family-owned, four-season resort destination located 28 miles southwest of Traverse City and a short drive from Sleeping Bear Dunes National Lakeshore. The resort features lodging, dining, downhill and cross-country skiing, two championship golf courses, shopping, award-winning Crystal Spa, Michigan's only alpine slide, the Park at Water's Edge, Michigan Legacy Art Park, weddings and a conference center. Visit  

Other details

  • Pay Type Hourly
  • Travel Required No
Location on Google Maps
  • Crystal Mountain, 12500 Crystal Mountain Drive, Thompsonville, Michigan, United States of America