Aerial Park Instructor (FT or PT Seasonal)
Crystal Mountain, 12500 Crystal Mountain Drive, Thompsonville, Michigan, United States of America
Req #146
Tuesday, February 20, 2024
Job Summary
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The role of the Aerial Park Attendant is to oversee the daily activities at The Aerial Park along with the Bungee Trampoline to provide a safe and friendly environment.
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Job Duties and Responsibilities
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- Upholds and supports recreation expectations including Great Service, Quality Programming and Safe Recreation.
- Assist department in minimizing liability and risk.
- Follows activity standard operation procedures (SOP’s) and uphold facilitation standards outlined in training.
- Communicates, promotes, sells, and encourages all on and off site program participation.
- Completes proper set up and clean up duties assigned to each apparatus as outlined on the SOP.
- Maintain and check equipment for defects. Maintain and check structures for defects and hazards.
- Responsible for verifying protocol is followed; ensure all appropriate documentation is completed prior to the activity. Ensure all participants have a “Release” wristband and activity ticket (unless otherwise notified).
- Communicate and enforce facility and Adventure Course/Climbing Wall policies.
- Communicate and enforce Bungee Trampoline policies.
- Outfit guests with harness/helmet and ensure proper fitting.
- Educate guests on proper/safe climbing and rappelling. Educate guests on proper/safe navigation on course features and platform limits.
- Perform instruction in safe and proper apparatus use; assist guests as needed.
- Maintain and clean the area around the Adventure Course, Climbing Wall, and Bungee Trampoline. Keep all areas trash free.
- Communicate to Aerial Park Leads or Aerial Park Supervisor any operation observations or guest comments/concerns.
- Organize climbing gear, bungee gear, and storage.
- Works special events and other programming as needed. Assist with private group blocks.
- Interact and provide a safe, fun environment at all times.
- Follow all safe work practices to include the use of personal protection equipment (PPE) and Blood Borne Pathogens (BBP) procedures when around injuries.
- Other duties as assigned.
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Job Specifications
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Competencies:
- Previous climbing or ropes course experience is desirable, but not required.
- Must obtain Aerial Park Training Certifications (provided on-site).
- CPR/First Aid Certifications required/provided.
- Excellent guest service.
- Clear and concise verbal communication skills.
- Must possess a high level of concentration, self-motivation, the ability to multi-task and the drive to have fun.
- Previous experience working with children a plus.
- Must have the ability to work independently.
- Dependable and meets goals.
- Exemplifies professional conduct and adherence to company Core Values.
Education:
- High School diploma or equivalent
- Combination of education and experience that enables performance of all aspects of the position
Physical & Other Requirements:
- While performing the duties of this Job, the employee is regularly required to stand and talk or hear.
- The employee is frequently required to walk; use hands to finger, handle, or feel and reach with hands and arms. The employee is occasionally required to stoop, kneel, crouch, or crawl.
- The employee must regularly lift and /or move up to 50 pounds.
- Must be able to work in varying weather conditions.
- Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
- Minimum 18 years old.
- Must have excellent attendance and conduct record for consideration.
- Non-smoking candidates preferred.
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Crystal Mountain is an equal opportunity employer that is committed to diversity and inclusion in the workplace. 2020 Bronze Level Veteran Friendly Employer.
Established in 1956, Crystal Mountain is a family-owned, four-season resort destination located 28 miles southwest of Traverse City and a short drive from Sleeping Bear Dunes National Lakeshore. The resort features lodging, dining, downhill and cross-country skiing, two championship golf courses, shopping, award-winning Crystal Spa, Michigan's only alpine slide, the Park at Water's Edge, Michigan Legacy Art Park, weddings and a conference center. Visit www.CrystalMountain.com.