Licensed Nail Technician (PT and FT)
Crystal Mountain, 12500 Crystal Mountain Drive, Thompsonville, Michigan, United States of America
Req #133
Tuesday, December 6, 2022
Job Summary
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The role of the Crystal Spa Nail Technician is to provide guests with quality nail services while working in a friendly, professional environment.
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Job Duties and Responsibilities
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- Provide individualized nail services and treatments that meet the clients’ needs and expectations.
- Explain products, services and treatments to clients, and assist them with determining their individual needs.
- Ensure clients feel welcome when they arrive for their appointments.
- Uphold the standards of sanitation and sterilization as directed by law, and the spa’s policies and procedures.
- Maintain spa appearance and cleanliness.
- Stock and maintain work stations according to standard operating procedures.
- Promote and up-sell products and services.
- Ensure that a high standard of service is maintained throughout the spa.
- Assist Spa in activities such as staff meetings, promotions, housekeeping duties.
- Assist with washing and folding of linens used in treatment rooms.
- Maintain the highest level of product knowledge, and have complete knowledge of all spa services presently offered.
- Possess proficiency in standard nail and skin services.
- Perform all treatments on services menu based on current certifications.
- Suggest to guests other beneficial treatments offered in the spa.
- Understand the ingredients in products and be able to explain their benefits to guests. Answer guest questions in a knowledgeable and professional manner.
- Ensure work areas are clean and set according to procedures.
- Inform Supervisor of product needs.
- Create and maintain client cards with treatment notes, when appropriate.
- Complete all assigned side work.
- Attend all scheduled meetings and professional trainings.
- Clean and disinfect all equipment on a daily basis.
- Assist staff with lifting and storing facility equipment, furniture, and products to help maintain facility and prepare for special events.
- Assist in all areas of spa operation as requested by management.
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Job Specifications
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Competencies:
- Maintains guest and company confidentiality at all times.
- Excellent customer services skills and work ethic.
- Efficient, well organized and able to handle a variety of duties simultaneously.
- Enthusiastic and motivational.
- Excellent verbal and written communication skills.
- Enjoy working in a team environment and possesses a friendly and outgoing personality.
- Previous sales and retail experience preferred.
- Dependable and meets goals.
- Exemplifies professional conduct, appearance and adherence to company Core Values
Education:
- Must maintain all current licenses and certifications that are required on a state and local level.
- A higher education credential is required.
Physical & Other Requirements:
- While performing the duties of this Job, the employee is regularly required to stand; use hands to finger, handle, or feel; reach with hands and arms; stoop, kneel, crouch, or crawl and talk or hear.
- The employee is frequently required to walk.
- The employee must regularly lift and /or move up to 25 pounds.
- Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
- Evenings, weekends and holidays are a regular part of the schedule.
- Must have excellent attendance and conduct record for consideration.
- Non-smoking candidates preferred.
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Crystal Mountain is an equal opportunity employer that is committed to diversity and inclusion in the workplace. 2020 Bronze Level Veteran Friendly Employer.
Established in 1956, Crystal Mountain is a family-owned, four-season resort destination located 28 miles southwest of Traverse City and a short drive from Sleeping Bear Dunes National Lakeshore. The resort features lodging, dining, downhill and cross-country skiing, two championship golf courses, shopping, award-winning Crystal Spa, Michigan's only alpine slide, the Park at Water's Edge, Michigan Legacy Art Park, weddings and a conference center. Visit www.CrystalMountain.com.