Restaurant Supervisor (FT)

Crystal Mountain, 12500 Crystal Mountain Drive, Thompsonville, Michigan, United States of America Req #167
Wednesday, April 13, 2022

Seeking a detail oriented individual with strong hospitality leadership skills for the role of Restaurant Supervisor for both the Wild Tomato and Thistle Pub & Grille Front of House staff. This position will assist the Food and Beverage Restaurant Management in overseeing the daily operations of restaurants and the preparation and service.

Job Duties and Responsibilities include:

  • Perform frequent guest, staff and overall dining room check-ins to ensure consistent high quality of preparation and service.
  • Supervise operation of bar and dining room floor to maximize profitability, minimize legal liability, and conform to alcoholic beverage regulations.
  • Work to prevent, but resolve guests concerns if they arise in a professional and proactive manner.
  • Comply with all health and safety regulations.
  • Participate in associate scheduling and labor control for the front of house.
  • Responsible for ongoing support and new hire front of house training programs.
  • Supervise bar operation during service and monitor bar area.
  • Responsible for the front of house cleanliness and sanitation through staff section responsibilities.
  • Ensures guests enjoys and staff deliver a superior dining experience.
  • Assist staff with daily check outs and tip reporting.


  • Certification in TIPS or TAM preferred.
  • Proficient in Aloha, SMS and POS Systems.
  • Proficient in Microsoft Office Suite applications (Excel, Word, Access, Outlook, Power Point) and Microsoft Publisher.
  • Clear and concise verbal communication skills.

Physical & Other Requirements:

  • Ability to lift up to 30 lbs.
  • Requires good hand-eye coordination, arm, hand and finger dexterity, including ability to grasp, and visual acuity to use a keyboard, operate equipment and read technical information.
  • Ability to work in a fast paced environment.
  • Evenings, weekends and holidays are a regular part of the schedule.
  • Must have excellent attendance and conduct record for consideration.
  • Pre-Employment background check, survey and reference checks required.
  • Non-smoking candidates preferred.
Crystal Mountain is an equal opportunity employer that is committed to diversity and inclusion in the workplace. 2020 Bronze Level Veteran Friendly Employer. 

Established in 1956, Crystal Mountain is a family-owned, four-season resort destination located 28 miles southwest of Traverse City and a short drive from Sleeping Bear Dunes National Lakeshore. The resort features lodging, dining, downhill and cross-country skiing, two championship golf courses, shopping, award-winning Crystal Spa, Michigan's only alpine slide, the Park at Water's Edge, Michigan Legacy Art Park, weddings and a conference center. Visit  

Other details

  • Pay Type Hourly
  • Min Hiring Rate $20.00
  • Max Hiring Rate $22.00
Location on Google Maps
  • Crystal Mountain, 12500 Crystal Mountain Drive, Thompsonville, Michigan, United States of America