Scan & Score Coordinator

DEPARTMENT:  Candidate Services
LOCATION:        7941Corporate Dr, Nottingham, MD 21236

JOB OVERVIEW 

The Scan & Score Coordinator performs scanning and scoring tasks using a computer and scanner at their desk. Once items are scanned and scored, reports are created, run to distribute results. These functions are performed throughout the day with batch bundles of 1 – 1000’s of answer sheets depending on the client project being worked/scanned/scored. 

RESPONSIBILITIES 

• Obtain batches of answer sheets from the distribution team after a test event has completed 
• Look up the candidates in the OPS systems to tie the scanned/score result to the candidate 
• Scans all answer sheets and performs a score function to score each exam 
• Corrects any identified errors when prompted by the system (wrong date on test, more than 1 answer) 
• QC batches scanned/scored 
• Run associated reports that communicate results to Client Services Manager, client, candidates 
• On a rotating basis, the specialists are responsible for handling the “PBT (paper-based testing) Day.” On the days they are responsible for the PBT Day, they will monitor the Scan/Score Magic Queue, Scan/Score mailbox, Email box and complete all requests received, as well as print and mail all Food Safety Computer-Based Test (CBAT)/Internet-Based Test (IBT) results. 
• If the specialist’s PBT day is the first day of the work week, responsible for completing the Scan/Score status update and sending it to the manager
• Ensure that projects are proactively managed, executed according to schedules and on budget, and issues are resolved promptly 
• Provide ongoing contact with internal customers to ensure satisfaction with assigned resources and project progress 
• Preparation of initial project budgets for submission for accounting of revenue forecast 
• Responsible for coordinating interaction between the implementation services team and other departments to ensure that issues affecting the implementation projects are effectively resolved 
• Lead a team of 2+ direct reports; inspire, coach, develop, and motivate them to ensure they are delivering their commitments, and maximizing their potential
• Perform other duties as assigned 

QUALIFICATION REQUIREMENTS 

EDUCATION 

•  High School Diploma required 

EXPERIENCE 

• Minimum of 2 years of experience in a similar profession 
• 4 years overall in a leadership position

SKILLS 

• Excellent organizational skills. 
• Strong knowledge of excel and email (for communication and tracking) 
• Strong written communication skills 
• Independent worker who takes initiative 
• Ability to work in an ever-changing and fast paced environment and maintain focus on key priorities despite conflicting demands

PHYSICAL JOB REQUIREMENTS  

• Remaining in a stationary position, often standing, or sitting for prolonged periods.
• Repeating motions that may include the wrists, hands and/or fingers.
• Communicating with others to exchange information.