Benefits Coordinator

The Benefits Coordinator position is responsible for directing and planning the day to day operations of group benefit programs (group health, dental, vision, short-term and long-term disability, life insurance, accident and critical illness, flexible spending accounts and 401(k) retirement plans). This position also provides excellent customer service. The Benefits Coordinator also supervises and monitors benefit administration, and provides analytical and technical support in the delivery of the benefit programs. Serve as a liaison between employees and the third-party administrator. Resolve benefits related issues to ensure effective utilization of plans.

1. Serve as primary contact for plan vendors and third-party administrators.
2. Coordinate transfer of data to external contacts for services, premiums and plan administration.
3. Investigate discrepancies and provide information on non-routine situations.
4. Document and maintain administrative procedures for assigned benefit processes. 
5. Ensure compliance with applicable government regulations (i.e. HIPPA, FMLA, ADA, COBRA, etc.).
6. Assure accuracy and timeliness of required filings. 
7. Coordinate daily benefit processing. - Enrollments, COBRA, terminations, changes, beneficiaries, disability, accident and death claims, hardships and compliance testing.
8. Oversee maintenance of employee benefit files and updating of employee payroll records.
9. Implement and maintain group benefits databases.
10. Prepare regular benefit reports extracting data from the databases.
12. Develop communication tools to enhance understanding of the company’s benefits package.
13.Design and distribute materials for benefit orientations, open enrollment and summary plan 14. Other related, necessary duties as required by the Department Director/Supervisor.

Qualifications

• Proven ability to work effectively in a team environment with associates.
• Capability of effective planning and priority setting while working to meet deadlines
• Knowledge and general understanding of the leave requirements afforded by the FMLA, ADA, and other applicable laws
• Ability and desire to learn all pertinent federal and state regulations, filing and requirements affecting employee benefit programs, including COBRA, Section 125, Medicare, Social Security and DOL requirements
• Two years of Human Resources experience preferred
• Proficient in Microsoft Office Suite
• Knowledge of Ceridian Dayforce Platform preferred but not required
• Excellent written and verbal communication, interpersonal, organizational, analytical and problem-solving skills.
• Ability to work cooperatively with people at all levels with respect and compassion 
• Ability to build and maintain trust at all levels of the organization

Physical Demand Requirements

Occasionally required to stand, walk or sit; use hands to finger, handle or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; talk or hear; taste or smell. The employee must occasionally lift and/or move objects up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.