Senior Program Director, Evidenced Informed Programs

Memphis, TN, USA Req #221
Monday, May 2, 2022


This position supports the work of the Y, a leading nonprofit committed to strengthening community through youth development, healthy living and social responsibility. The full-time Senior Program Director position will work as part of a dynamic, caring and hopeful team to lead a cohort of school aged services staff ensuring high-quality programs where students experience achievement, belonging and relationships. Specifically in this role, the Senior Program Director will oversee a group of grant funded afterschool and summer programs in Shelby County (Memphis), TN. 

The YMCA of Memphis & the Mid-South is a fast growing, responsive organization.  We believe in developing our people and our teams to create impact through childcare programs rooted in excellence and continuous improvement.  The Senior Program Director is a high performer in the field with a proven track record of driving quality results in a fast paced, and multi-faceted organization.  This person must understand the basic concepts, vision and mission of the YMCA to ensure the successful operation of these programs and the development of new program initiatives including staff leadership and development, community relations and collaborations, partnerships and policy, budgeting and financial results.


  • Directs and supervises assigned school-based afterschool and summer youth programs to meet the needs of the community and fulfill YMCA objectives.

  • Administers curriculum and evidenced informed programming to kids and families through several program locations

  • Recruits, trains, develops, schedules and directs staff and volunteers as needed. 

  • Reviews and evaluates staff performance and coach as needed. Develops strategies to motivate staff and achieve goals.

  • Assists in the marketing and distribution of program information, may organize and schedule program registrations. 

  • Ensures that the program operates per quality, licensing and safety standards.

  • Ensures all grant requirements are implemented and reported as required. 

  • Compiles program statistics. Monitors and evaluates the effectiveness of and participation
    in programs.

  • Develops reports as required for grant funding. 

  • Develops and maintains collaborative relationships and good communication with all stakeholders.

  • Monitors & meets program budget for fiscal objectives.

  • Coordinates use of facilities for program activities and events. 

  • Models relationship-building skills in all interactions. Responds to all participant and community inquiries and complaints in a timely manner.

  • Performs other duties as assigned.


Mission Advancement: Reinforces the Y’s values within the organization and the community.  Effectively communicates the benefits and impact of the Y’s efforts for all stakeholders.  

Collaboration: Builds and nurtures strategic relationships to enhance support for the Y.  Serves as a community leader building collaborations based on trust and credibility to advance the Y’s mission and goals.  Communicates for influence to attain buy-in and support of goals.  Provides tools and resources for the development of others.

Operational Effectiveness: Integrates multiple thinking processes to make decisions.  Involves staff at all levels in the development of programs and activities.  Ensures execution of plans. Institutes sound accounting procedures and financial controls.  Assigns clear accountability and ensures continuous improvement.

Personal Growth: Fosters a learning environment embracing diverse abilities and approaches.  Creates a sense of urgency and positive tension to support change. Has the functional and technical knowledge and skills required to perform well; uses best practices and demonstrates up-to-date knowledge and skills in technology. 

Behavioral Characteristics:  Welcoming, Nurturing, Determined, Hopeful, and Genuine.


  • Minimum 18 years of age

  • Bachelor’s degree in education, social work or related field or an equivalent combination of directly related experience, training, and or education.

  • Minimum of three (3) years of experience in managing programs (designing, implementing, and evaluating youth development programs) to include some experience supervising staff

  • Ability to meet DHS licensing requirements

  • Ability to travel to multiple locations

  • Must be able to adapt to a continually evolving environment and thrive in an autonomous and deadline oriented workplace

  • Highly organized with the ability to and handle multiple tasks

  • Ability to build effective teams within your assigned locations and across other divisions


The full-time work schedules may vary per the Y’s hours of operation. Most Y’s are open 7 days a week: 

Mon. – Fri. 8:00 a.m. – 5:00 p.m.

This position requires a flexible schedule will some evenings and weekends at certain times of the year.


  • Climbing, sitting, standing, pushing, walking, kneeling, and stooping 

  • Some Exposure to the outdoor elements

  • Exposure to electrical/mechanical mechanisms 

  • Exposure to some chemical elements

  • Ability to lift up to 50 pounds

Other details

  • Pay Type Salary
  • Min Hiring Rate $50,000.00
  • Max Hiring Rate $60,000.00
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Location on Google Maps
  • Memphis, TN, USA