Senior Director Human Resources (Hybrid) Full Time Exempt

Association Offices, 1 E. Chestnut Street, 1 E Chestnut St, West Chester, Pennsylvania, United States of America Req #1879
Tuesday, August 16, 2022
We are a diverse community joined together by a shared commitment to nurture the potential of kids, promote healthy living and foster social responsibility.

With more than 80,000 members across Chester County, our programs and facilities are always based on the unique needs and interests of the communities we serve. In addition, our volunteers, staff, members and donors are all united by a deep commitment to continually strengthen Chester County.

Job Title:  Senior Director, Human Resources (hybrid)

Branch: YMCA of Greater Brandywine Association Office

Location: West Chester, PA Shifts/Availability: Full-Time, Exempt

Salary Range: $105,000 to $116,000 per year

About the YMCA of Greater Brandywine: 

The YMCA of Greater Brandywine (YGBW), an association of eight YMCAs serving Chester County, is a non-profit organization committed to nurturing the potential of every child, promoting healthy living and fostering social responsibility through life-changing programs for all.  Position Purpose:  

Reporting to the Chief Human Resources Officer, the Senior Director of Human Resources will take a lead role in employee relations, performance management, onboarding, training, policy development, HR BP improvement, compliance and employee engagement.

There is one direct report, a non-exempt HR Coordinator.



Employee Relations

  • Triage, manage and resolve all employee relation issues and employee policy violations across the organization
  • Equitably administer constructive discipline across the Association
  • Develop training programs directly related to ER trends
  • Develop "Best Practice" HR policies supporting the Employee Experience and business requirements

Performance Management

  • Manage the annual performance management process including manager and employee training for self-assessment, competency assessment and development of SMART goals
  • Manage onboarding process for efficiency and compliance
HR Business Process Improvement
  • Partner with CHRO, VP Operations, Exec Directors and HRIS Analyst to optimize HR Technology
  • Ensure all HR documentation/reporting is compliant, eg I9s

Employee Engagement

  • Manage employee satisfaction surveys
  • Coordinate and support the implementation of action plans resulting from staff satisfaction surveys.
  • Conduct exit and stay interviews as needed
  • Develop retention tools and implement with field operators
  • Lead and implement the Celebration of Excellence
  • Manage the Employee Assistance Fund in conjunction with the Finance Team

Complete other duties as required by the Chief Human Resources Officer



  • Bachelor’s degree in Business, Human Resources; Organizational Development. Master’s preferred
  • 10 years’ professional HR work experience, preferably in a large organization with exposure to Best Practices in HR
  • Demonstrate a working knowledge of the above job requirements
  • HR certification/coursework preferred (SHRM)
  • Strong HRIS; HR analytics utilization,
  • Proficient in Microsoft business software, Teams, Word, Excel, PowerPoint
  • Knowledgeable and experienced in employee investigatory processes and procedures
  • Ability to work with integrity, discretion and a professional approach
  • Excellent verbal, written and presentation skills
  • Must be detail oriented and have excellent organizational skills
  • Ability to work independently, effectively problem solve, and always maintain confidentiality
  • Display a positive and professional attitude and possess strong interpersonal skills
  • Obtain and maintain all new hire certifications and trainings within 90 days of hire


The YMCA of Greater Brandywine currently offers a comprehensive benefits package that equates up to 50% of pay, depending on role.  This benefit package includes a free YMCA family membership, medical, vision and dental insurance along with a 12% employer contribution to the retirement savings plan.  Program discounts on YMCA of Greater Brandywine programs, camps, childcare, and continuing education classes at Immaculata University.  

EQUAL OPPORTUNITY - The YMCA of the Greater Brandywine considers candidates for all positions on the basis of qualifications and without regard to race, color, religion, gender, gender identity, gender expression, national origin, genetic information, age, physical or mental disability, sexual orientation, marital status, or status as a Vietnam-era or special disabled veteran or other protected classification and in accordance with applicable federal, state & local laws.

Other details

  • Pay Type Salary
This posting is inactive.
Location on Google Maps
  • Association Offices, 1 E. Chestnut Street, 1 E Chestnut St, West Chester, Pennsylvania, United States of America