SUMMARY 

The Hobby Sales Coordinator will focus on developing strong relationships with UD’s Certified Diamond Dealers across the US. The goal of the relationship building is to keep UD top-of-mind with hobby shops and utilize these shops to help promote UD’s products and brand. This position will also be tasked with managing the day-to-day of the UD Co-op program.

ESSENTIAL DUTIES AND RESPONSIBILITIES: The following statements are intended to describe the general nature and level of work being performed by an individual assigned to this job. Other duties may be assigned. 

• Growing the roster of Upper Deck CDD’s.
• Developing strong relationships with UD’s CDD’s via phone, email, and in-person interaction, which will ultimately encourage increased sales volumes.
• Work with Marketing to develop hobby shop in-store programs.
• Work with Hobby Policy to keep updated on problem shops 
• Work with Senior Sales Support Coordinator to develop allocation strategies for UD direct accounts.
• Manage the Hobby Co-op Program, which includes taking in and tracking approved submissions, working with Marketing on relevant program implementation, attaining progress updates from the CDD, and working with the Sales Support Manager to attain and submit required documents for reimbursement.
• Monitor and document the trading card show landscape in North America
• Maintain customer files.
• Create and maintain multiple data-based reports
• Assists with marketing support at trade shows and events.

INTERACTION 

This position will interact closely with the Hobby Policy Enforcement Specialist and Sales Support Team, as well as various cross-functional teams, company staff members and external partners.

SUPERVISORY RESPONSIBILITIES 

Not Applicable

EDUCATION/YEARS EXPERIENCE 

• Knowledge of the trading card/sports memorabilia industry a plus.

REQUIREMENTS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

KNOWLEDGE, SKILLS AND ABILITIES 

• Competent knowledge of Social Media, including Facebook, Twitter, Instagram, etc.
• Proficient with Microsoft Office and Excel.
• Ability to work with confidential information.
• Strong sense of responsibility and policy enforcement.
• Knowledge of sports and entertainment, trading card or game industry a plus.
• Excellent oral and written communication skills.
• Strong interpersonal, problem solving, customer service and relationship building abilities.
• Ability to handle multiple high priority projects with a keen attention to detail.
• Ability to act as company representative and interface with customers at all levels.
• Ability to travel on behalf of the company.
• High energy, high integrity, motivated self-starter.

WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The work environment is an office setting. The noise level in the work environment is moderate.