Director of Case Management Services

1311 S Eugene St, Greensboro, NC 27406, USA Req #20830
Monday, June 27, 2022

Only Salvation Army employees at the Greensboro Command are eligible to apply for this position.
The Salvation Army, internationally recognized non profit, faith - based organization, has a job opening for a Director of Case Management Services for the Greensboro Command's Center of Hope (COH).


Job Summary

To provide a comprehensive system of direct services to homeless families in the Center of Hope Shelter Program and Crisis Assistance Program while networking with related agencies.

Knowledge Skills, and Abilities

Experience working with homeless men, women and families strongly preferred.

Previous human service outreach experience strongly preferred.

Knowledge of social service best practices and principles.

Sensitivity to cultural and poverty issues.

Self-starter, resourceful, team player with the ability to manage multiple initiatives.

Knowledge of Continuum of Care for homeless persons.

Experience with performance management and outcomes driven programming.

Experience with public/private funding sources and reporting requirements.

Superior analytical ability and organizational skills required.

Ability to create a climate conducive to effective engagement with homeless clients suffering with mental illness, substance abuse and domestic violence.

Financial management and fundraising experience, ideally in the environment with multiple funders.

Demonstrated experience in handling emergency situations and a full knowledge of conflict resolution, crisis interventions and harm reduction techniques.

Commitment to inclusiveness and diversity and deep appreciation of the many cultures that shape and enrich our society.


Education and Experience

Associates Degree equivalent in Social Services and 3-5 years of social work and case management experience or two years’ experience as a supervisor over social service program or any equivalent combination of training and experience which provides the required knowledge, skills, and abilities.


Licenses and Certifications

CPR and First Aid Certification (preferred).
Valid Drivers License

Physical Requirements and Working Conditions

Ability to meet attendance requirements. Ability to read, write and communicate the English language. Ability to maintain an emotional stability and awareness of social issues which cause the problems of homelessness. Limited amount of physical effort required associated with walking, standing, lifting light objects, (less than 25lbs).


Work is performed in a normal residential facility environment where there are little or no physical discomforts associated with changes in weather or discomforts associated with noise, dust, dirt, and the like.


Additional Information
All employees recognize that The Salvation Army is a church and agree that they will do nothing as an employee of The Salvation Army to undermine its religious mission.

To apply, please select the "Apply Now" icon displayed on the job posting.

Application Submittal Period: June 17, 2022 - July 1, 2022

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex sexual orientation gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.


Equal Opportunity Employer Minorities/Women/Veterans/Disabled

When an application is selected for review, typically, only applicants who indicate the relevant education and experience requirements, as indicated in the job description for the position, may be considered for job openings. Please FULLY complete the application, answer questions completely, honestly and to the best of your ability. Please also upload a copy of your resume (when available). Those applicants requiring accommodation to the application and/or interview process should contact a representative of the Human Resources Department at the applicable location.

We appreciate your interest in employment opportunities with The Salvation Army!

Other details

  • Job Family NSC-EXEMPT
  • Job Function Case Management
  • Pay Type Salary
Location on Google Maps
  • 1311 S Eugene St, Greensboro, NC 27406, USA