Social Services Worker
The Salvation Army, an
internationally recognized non-profit, faith-based organization, has a job
opening for a Part-Time Social Services Worker working out of the Okeechobee Service Center for the St. Lucie Corps located in Fort Pierce, FL.
JOB SUMMARY: Provides social service assistance to eligible clients in the following areas: food, and, clothing, and provides lodging, furniture, and financial assistance on an emergency basis; interviews clients to determine need and eligibility to receive services; prepares accurate and complete client records; refers clients to community agencies and maintains effective working relationships with the same; ensures compliance with program policies and procedures. Answers the telephone and provides general information regarding the department operations and/or services.
ESSENTIAL FUNCTIONS: This position description
should not be interpreted as all
inclusive. It is intended to identify the major responsibilities and
requirements of this position. The incumbents may be requested to perform job-related responsibilities and tasks other than those stated in this position description. Greets
and interviews clients requesting assistance to determine client's eligibility
for assistance based on program guidelines and restrictions; records clients disposition and other pertinent information such as income, expenses, family and work history; assists clients in completing applications for assistance; picture identification cards, payroll statements, utility
bills etc. Prepares, completes, and processes food, clothing, and furniture vouchers for eligible clients Provides with food from pantry; receives and stocks items donated for the pantry; maintains an itemized account of pantry disbursements
and inventory. Processes emergency
assistance for lodging, furniture, and rent and utility assistance when Case
Worker is unavailable. Receives and processes through daily bread donations. Prepares Coffee and Bread for Breakfast Club
each morning. Maintains cleanliness of
Social Service waiting area and food pantry. When requested, serves as liaison
to other agencies in order to obtain/coordinate assistance on client's behalf;
builds and maintains professional working relationships with community
agencies. Prepares and files client records in a timely manner ensuring all information is accurate and up-to-date; obtains signatures of clients as needed; reviews and tracks all client records in order to determine if client is active or inactive; maintains confidentiality of
client information. Gives referrals
for eligible clients to other agencies for assistance as needed. Prepares and maintains statistical records on all services provided; compiles and prepares monthly statistical reports;
ensures the accuracy and completeness of the same. Maintains excel worksheets
and enters client information and services into HMIS program. Answers telephone
in a courteous and tactful manner; assists clients by providing accurate and
complete information regarding the Social Service Program operations and/or services; assists public in locating missing persons. Drive and pick up daily
bread and produce donations as needed.
RESPONSIBILITIES: Types and files routine correspondence, documents, lists,
reports, etc. on behalf of the Officer in Charge. Prepares Food Bags for
distribution to clients in our social service department. May serve as
Coordinator for a specific program such as senior citizens or food programs;
plans and coordinates program arrangements; sets-up program meeting area; ensures
clients of program are served effectively. Performs related work for special
and seasonal projects. Performs other related work as required.
MATERIALS AND EQUIPMENT USED:
Salvation Army Vehicle
MINIMUM QUALIFICATIONS REQUIRED:
EDUCATION AND EXPERIENCE: High school diploma or G.E.D., and Two years’ experience working in a social or public service environment with experience assisting the public, or any equivalent combination of training and experience which provides the required knowledge, skills, and abilities.
LICENSES AND CERTIFICATIONS: Valid Driver’s License.
KNOWLEDGE, SKILLS AND
ABILITIES: Knowledge or general office practices and principles.
Knowledge of social service practices and principles. Knowledge of
social services software. Ability
to interview clients in order to evaluate and serve their needs. Ability
to determine client eligibility for program assistance based on specific
program guidelines and restrictions. Ability to build and maintain effective working relationships with the public and community agencies. Ability to prepare accurate and
complete client records, reports, and statistics.
Ability to learn and work in HMIS Pathways system. Ability to speak
and understand Spanish preferred Valid Driver’s License and/or ability
to meet Salvation Army driving requirements for insurance purposes and remain
qualified to drive a Salvation Army vehicle throughout the course of employment
in this position.
MENTAL AND PHYSICAL
ABILITIES: Ability to meet attendance requirements. Ability to
read, write, and communicate the English language. Ability to perform
mathematical calculations. Ability to type and keypunch
information into a computer. Ability to sort and file documents alphabetically and numerically. Ability to operate various general office equipment including a telephone, typewriter, computer, and adding
machine. Limited amount of physical effort required associated with walking, standing, lifting, and carrying light objects (less than 25 lbs.) 5-10% of work time. Duties are usually performed seated. Sitting may be
relieved by brief or occasional periods of standing or walking.
WORKING CONDITIONS: Work is performed in a normal office environment where there are little or no physical discomforts associated with changes in weather or
discomforts associated with noise, dust, dirt, and the like.
All employees recognize that The Salvation Army is a church and agree that they will do nothing as an employee of The
Salvation Army to undermine its religious mission.
To Apply, please select the "Apply now" icon at the bottom of this posting.
Application Submittal Period: 05/10/2022 – 05/31/2022
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin or protected veteran status and will not be discriminated against on the basis of disability.
Equal Opportunity Employee Minorities/Women/Veterans/Disabled
When an application is selected for review, typically, only applicants who indicate the relevant education and experience requirements, as indicated in the job description for the position, may be considered for job openings. Please FULLY complete the application, answer questions completely, honestly and to the best of your ability. Please also upload a copy of your resume (when available). Those applicants requiring accommodation to the application and/or interview process should contact a representative of the Human Resources Department at the applicable location.
We appreciate your interest in employment opportunities with The Salvation Army!
- Job Family FL-NON-EXEMPT
- Job Function Social Services
- Pay Type Hourly
- 3629 S US Hwy 1, Fort Pierce, FL 34982, USA