Case Management Specialist (LIFNAV/POH)

The Salvation Army, an internationally recognized non-profit, faith-based organization, has a job opening for a Case Management Specialist (LIFNAV/POH) located in Leesburg, Florida.

JOB SUMMARY

Interviews, accepts, and provides comprehensive, long-term, structured, complex, case management services for an assigned caseload of clients enrolled in LIFNAV or Pathway or Hope program. The Case Management Specialist will seek to understand the uniqueness of the client’s history and strengths to help clients create and achieve quality of life goals; develops comprehensive program plan/goals and evaluates client's progress by conducting mentoring and counseling sessions with client and/or staff; serves as advocate for client in order to acquire services that will enable them to functionally cope with their environment. Will work as part of a larger team within TSA and Continuum of Care; provide case management to access housing, locate housing, support client in housing, connect to other agencies and community support systems. This position is predominantly field-driven consisting of a majority of time spent in clients place of habitation such as emergency non-congregate shelter, encampment, or home. Establishes unique comprehensive long-term program goals for eligible clients based on personality, decision-making abilities, mental capabilities, addiction history, family involvement, etc. Prepares and maintains case records and logs on all assigned clients; ensures the accuracy and completeness of the same; enters pertinent information into the established Homeless Management Information System (HMIS). Ensures constant compliance with funding requirements.

KNOWLEDGE, SKILLS AND ABILITIES

Knowledge of the principles and practices of social service case management. Knowledge of social service resources and agencies in the community. Knowledge of effective communication and motivation practices.

Knowledge and commitment to computerized Client Data Management System usage and emphasis on outcome measurement. Ability to develop program plans and goals based on client's needs. Ability to evaluate the client's progress toward program goals. Ability to work with the public encompassing all types of behaviors. Ability to interview clients and to obtain pertinent information. Ability to prepare and maintain accurate and complete case notes and client records. Ability to plan, organize, and prioritize work in order to accomplish work in compliance with quality standards and deadlines. Ability to build and maintain effective and professional working relationships with clients and community agencies.

Ability to meet attendance requirements. Ability to read, write, and communicate the English language. Ability to communicate clearly and effectively both orally and in writing. Ability to think clearly and quickly in order to maintain control of client caseload. Ability to effectively and efficiently work on multiple cases at the same time without becoming frustrated disorganized. Must have Valid State Driver License.

EDUCATION AND EXPERIENCE

Bachelor's degree from an accredited college or university in Social Work, Behavioral Science, or a related field, and Three years progressively responsible experience providing direct case management social services including accessing clients’ needs and developing individual, comprehensive, long-term action plans for recovery utilizing a wide variety of resources OR any equivalent combination of training and experience which provides the required knowledge, skills, and abilities.

LICENSES AND CERTIFICATIONS

Approved background check and valid state driver’s license required

WORKING CONDITIONS

Work is performed in multiple locations including but not limited to, the office and Client’s place of habitation such as emergency non-congregate shelter, encampment, or home.

Additional Information

All employees recognize that The Salvation Army is a church and agree that they will do nothing as an employee of The Salvation Army to undermine its religious mission.

To apply, please select the “Apply Now” icon at the bottom if this posting.

Application submittal period: 09/30/2021 – Until Filled

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

Equal Opportunity Employer Minorities/Women/Veterans/Disabled