Social Svc Prog Cord - NE_Social Svc Dept-701

Vero Beach, FL PO Box 2864 32961, PO Box 2864, Vero Beach, Florida, United States of America Req #14494
Wednesday, April 14, 2021

The Salvation Army, an internationally recognized non-profit, faith based organization, has a job opening for a Social Services Program Coordinator for the Vero Beach Corps, located in Vero Beach, FL.

JOB SUMMARY:Serves as Program Coordinator for Vero Beach Corps, supervising, coordinating and monitoring day-to-day operations according to program policies and procedures. Builds and maintains effective working relationships with community agencies in order to make appropriate client referrals. Supervises and participates in intake and client assistance performed by program staff ensuring compliance with program policies and procedures; prepares statistical reports and administers the program budget. Plans, schedules, assigns, and supervises the work of program volunteers; trains and instructs volunteers in the proper methods and procedures; monitors work in progress and upon completion to ensure accuracy, completeness, and compliance with program policies and procedures; and provides volunteer recommendations. Interviews clients requesting assistance to determine client’s eligibility for assistance based on program guidelines and restrictions; records clients’ disposition and other pertinent information as income, expenses, family and work history; assists clients in completing applications for assistance; photocopies picture identification cards, payroll statements, utility bill, etc. Prepares and files client records in a timely manner ensuring all information is accurate and up-to-date; obtains signatures of clients as needed; reviews and tracks all client records in order to determine if client is active or inactive; maintains confidentiality of client information. Meets regularly with clients to discuss and evaluate their progress; prepares accurate and up-to-date records documenting the same. Makes case assessments for each client including a personalized action plan; reviews files to ensure proper documentation of all case activities. Assumes direct practice caseload.Client centered responsibilities include assessment, the creation of a service plan, referrals, and linking the client to other needed resources; meets with clients on a regularly scheduled basis for service planning, progress monitoring, and timely interventions. Assist clients in location/securing affordable housing; conducts home visitations when appropriate; ensures that client’s living quarters are properly furnished and maintained; contacts appropriate person to facilitate needed repairs; conducts routine inspections of living quarters and grounds. Supervises and monitors the day-to-day activities of the program including housing, facility maintenance, life skill classes, ensures that operations run smoothly and in compliance with established procedures. Maintains awareness of local, state and federal regulations governing program operations and ensures compliance to the same including health, safety, and licensing regulations. Prepares and maintains statistical records on all services provided; compiles and prepares monthly statistical reports; ensures the accuracy and completeness of same. Plans, coordinates, and/or facilitates life management classes to assist clients in obtaining skills that will enable them to functionally cope with their environment; obtains speakers and workshop presenters as needed. Serves as liaison to other agencies in order to obtain/coordinate assistance on client’s behalf; builds and maintains professional working relationships with community agencies. Recommends new policies and procedures or changes in current practices in order to enhance the effectiveness of program operations and services. Confers with Corps Officer regarding casework practices on specific cases and/or changes within the program; discusses with same the most appropriate approach or method in resolving difficult or unusual client cases. Prepares various correspondence and completes paperwork necessary for program operations. Coordinates and monitors the maintenance of kitchen for mobile feeding program ensuring that all of the pots and pans and utensils used in food preparation are washed and put in their proper place in the kitchen, and the same process for the Wednesday noon meal preparation supervision and making sure the kitchen is thoroughly cleaned at the end of the meal; ensures that the canteen is clean and all pots and pans and utensils aremoved to the kitchen to be washed and put away, leaving the kitchen clean when finished. Serves as backup as needed to drive canteen when volunteer drivers are not available to drive to deliver food for mobile feeding program on each Monday and Friday. Picks up donated food from local restaurants when volunteers are not available to do the pickups.


Understands process and provides direction and monitoring the selection and preparation of the food; and will do all purchasing of said food; reviewing menus and ensuring nutritional value and the use of commodity foods; will serve as back to be able to prepare meals when volunteers are unavailable to do so.

Develops and maintains a database of key service providers including healthcare, mental healthcare, alcohol and drug treatment, etc, in order to facilitate the referral process. Enters all client data into the approved database, ensures accuracy of data and generates reports as required. Prepares and maintains various logs, records, statistical reports, etc. reflecting service and occupancy level. Works with Volunteer Coordinator in determining need for and placement of volunteers. Represents The Salvation army at relevant meetings, presentations, etc. Serves on-call for nights and weekends as needed. Administers personnel practices in accordance with “Working Together” manual. Performs other related work as required.


General Office EquipmentComputer


Bachelors degree from an accredited college or university in Social Work, Human Services, or a related social services field, (Master’s preferred) and two years progressively responsible experience performing social services case management work, or any equivalent combination of training and experience which provides the required knowledge, skills, and abilities.


Valid State of Florida Driver’s License


Knowledge of the principles and practices of social services and social work as it relates to homeless and transitional shelter care. Knowledge of the principles and practices of crisis intervention. Knowledge of social service resources and agencies in the community. Knowledge of family dynamics and issues of domestic violence and sexual abuse. Ability to establish productive relationship with potential employers and other relevant services providers in the community. Knowledge of effective communication and motivation practices. Ability to develop program plans and goals based on client’s needs. Ability to evaluate the client’s progress toward program goals. Ability to work with the public encompassing all types of behaviors. Ability to prepare and maintain accurate and complete case notes and client records. Ability to plan, organize, and prioritize work in order to accomplish work in compliance with quality standards and deadlines. Ability to build and maintain effective and professional working relationships with clients and community agencies.


Ability to effectively and efficiently work on multiple cases at the same time without becoming frustrated or disorganized. Ability to meet attendance requirements. Ability to read, write, and communicate the English language.Ability to perform mathematical calculations. Limited amount of physical effort required associated with walking, standing, lifting and carrying light objects (less than 25 lbs.) 5-10% of work time. Duties are usually performed seated. Sitting may be relieved by brief or occasional periods of standing or walking.


Work is performed in a normal office environment where there are little or no physical discomforts associated with changes in weather or discomforts associated with noise, dust, dirt and the like.

All employees recognize that The Salvation Army is a church and agree that they will do nothing as an employee of The Salvation Army to undermine its religious mission.


The purpose of a job description is to outline the essential functions unique to a particular job within a specific department. Job descriptions are used to recruit, train and evaluate employees.

To apply, please select the “Apply Now” icon at the bottom of this posting.


Submittal Period 04/13/2021 to May 3, 2021

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

Equal Opportunity Employer Minorities/Women/Veterans/Disabled

When an application is selected for review, typically, only applicants who indicate the relevant education and experience requirements, as indicated in the job description for the position, may be considered for job openings. Please FULLY complete the application, answer questions completely, honestly and to the best of your ability. Please also upload a copy of your resume (when available). Those applicants requiring accommodation to the application and/or interview process should contact a representative of the Human Resources Department at the applicable location.

We appreciate your interest in employment opportunities with The Salvation Army!

Other details

  • Job Family FL-NON-EXEMPT
  • Job Function Social Services
  • Pay Type Hourly
  • Required Education Bachelor’s Degree
Location on Google Maps
  • Vero Beach, FL PO Box 2864 32961, PO Box 2864, Vero Beach, Florida, United States of America