Case Management Specialist-Residential Services

The Salvation Army, an internationally recognized non-profit, faith-based organization, has an opening for Case Management Specialist, Residential Services, for the Central Oklahoma Area Command, Oklahoma City, OK.

Job Summary

Interviews, accepts and provides comprehensive, long-term, structured, complex, case management services for an assigned caseload of clients participating in an established life management program; understands the uniqueness of the client’s history in order to determine the most effective program plans; develops comprehensive program plans/goals and evaluates client’s progress by conducting mentoring and counseling sessions with client and/or staff; serves as an advocate for clients in order to acquire services that will enable them to functionally cope with their environment. Ensures constant compliance with funding requirements.

Knowledge, Skills and Abilities

Knowledge of the principles and practices of social service case management

Knowledge of social service resources and agencies in the community

Knowledge of effective communication and motivation practices

Knowledge and commitment to computerize Client Data Management System usage and emphasis on outcome measurement

Ability to develop program plans and goals based on client’s needs

Ability to evaluate the client’s progress toward program goals

Ability to work with the public encompassing all types of behaviors

Ability to interview clients and to obtain pertinent information

Ability to prepare and maintain accurate and complete case notes and client records

Ability to plan, organize and prioritize work in order to accomplish work in compliance with quality standards and deadlines

Ability to build and maintain effective and professional working relationships with clients and community agencies

Ability to read, write and communicate the English language

Ability to communicate clearly and effectively both orally and in writing

Ability to think clearly and quickly in order to maintain control of client caseload

Ability to effectively and efficiently work on multiple cases at the same time without becoming frustrated or disorganized

Education and Experience

Bachelor’s degree from an accredited college or university in Social Work, Behavioral Science or a related field (a Bachelor’s in Social Work is preferred),

AND

three years progressively, responsible experience providing direct case management social services including accessing clients’ needs and developing individual, comprehensive, long-term action plans for recovery utilizing a wide variety of resources OR any equivalent combination of training and experience which provides the required knowledge, skills and abilities

Certifications/Licenses

Valid State Driver License

Physical Requirements

Ability to meet attendance requirements

Limited amount of physical effort required associated with walking, standing, lifting and carrying light objects (less than 25lbs.)

Duties are usually performed seated; sitting may be relieved by brief or occasional periods of standing or walking

Statement of Purpose

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

All employees recognize that The Salvation Army is a church and agree that they will do nothing as an employee of The Salvation Army to undermine its religious mission.