Dispensary - Director of Pharmacy Operations, S SanFrancisco

San Francisco, CA, USA Req #1015
Tuesday, September 6, 2022

JOB OBJECTIVEThe Director of Pharmacy Operations is responsible for overall operational functioning and effectiveness in the assigned location, and is the Pharmacist In Charge (PIC) to ensure holistic compliance in the Medication Adherence Packaging Center (MAPC) and Medication Care Plan Support Center (MCPS).  This role serves as a leader and manager for team members at the location and Is responsible for maintaining  corporate standards while managing site performance to provide desired results.



Pharmacist Duties:
  • Maintains all Pharmacist In-Charge responsibilities for compliance with state, local and federal Board of Pharmacy Laws, Rules, and Regulations, including Federal DEA, and FDA pharmacy legal requirements.
  • Provides Checking Pharmacist duties, or other Clinical support as required.
  • Maintains records in a manner that complies with all related regulations
  • Uses pharmacy systems to maintain quality levels and provide exceptional service
  • Maintains appropriate levels of inventory and monitors out-of-stock levels
  • Uses pharmaceutical expertise to ensure efficiency and quality of operations. 
  • Secures information in accordance with the privacy and security guidelines of the Company and applicable regulations such as HIPAA. 
  • Respond to telephone inquires from internal and external customers
Management Duties:
  • Provides operational oversight to ensure the operations staff understands departmental goals and expectations   
  • Leads and directs daily activities to aid team members in reaching goals
  • Provides leadership in company quality initiatives
  • Maintains site security, as well as proper storage and security conditions for all prescription medication
  • Ensures team members operate according to company standard operating procedures; identify and correct issues that require coaching or corrective action
  • Assists with interviewing and selection of candidates to keep the site fully staffed
  • Is responsible for operating knowledge of all pharmacy dispensing equipment and systems and for timely corrective actions when pharmacy operations equipment or systems are not producing desired results
  • May work with outside vendors as related to the site or pharmacy operations
  • Provides feedback and suggestions to corporate management regarding improving pharmacy operations
  • Creates, maintains, revises and delivers pharmacy operations training, for new hires and for existing team members as needed.

The above essential functions are representative of major duties of positions in this job classification. Specific duties and responsibilities may vary based upon departmental needs. Other duties may be assigned similar to the above consistent with knowledge, skills and abilities required for the job.  Not all of the duties may be assigned to a position. 


QUALIFICATION REQUIREMENTS:  These represent the desired qualifications of the ideal candidate. They are not meant to limit consideration for candidates who do not meet all of the standards listed. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 



  • Required:  Doctor of Pharmacy Degree


  • Registered with the CA Pharmacy Board 
  • Licensed Pharmacist


  • Three years of pharmacy operations experience in a similar leadership role
  • Prior experience maintaining compliance for a pharmacy operation
  • Experience coaching, counseling and leading a team to success
  • Experience with maintaining inventory for a pharmacy operation
  • Experience navigating systems used in pharmacy operations


  • Ability to navigate and learn pharmacy tech systems using a computer
  • Ability to communicate effectively and professionally through written, verbal and interpersonal skills
  • Ability to successfully convey and exchange information in a positive manner
  • Proficient with MS Office Suite; ability to quickly learn new systems as needed
  • Ability to function in a manner that gains respect of colleagues and direct reports
  • Ability to accurately compile, code, categorize, calculate and verify data related to Rx drugs
  • Ability to count, measure and weight RX components
  • Ability to follow instructions to arrange items in specific patterns
  • Ability to lift up to 30 pounds as needed; climb step stool to access items; reach, push, pull, bend and twist to perform job functions
  • Detail oriented and organized
  • Strong listening, mathematical and analytical skills are required
  • Behave in a manner that exhibits integrity, empathy and commitment to the company vision and mission
  • Commitment to delivering the highest quality of patient care
  • Must stay abreast of current and upcoming prescribing trends, studies and new medications.
  • Must meet and maintain hiring eligibility per Company standards, policies and procedures

PHYSICAL/MENTAL DEMANDS: This role encompasses Pharmacist duties with administrative duties. Some days may spend a majority of their day on their feet.  He/she must be able to identify and categorize information/drugs.  Must be able to read and understand information and ideas presented verbally and in writing. Must be able to arrange things or actions in a certain order or pattern according to rules/procedures.

Regularly lifts office and clinical supplies weighing up to five pounds; occasionally lifts or carries up to thirty pounds.  May occasionally push/pull when unpacking supplies.  Climbs step stool to access supply or filing shelves. Bends when unpacking supplies, filing or retrieving charts and files.  May reach or twist to handle supplies/files. 

Must have visual acuity to use office computer and be able to sit for extended periods, when required.

Expected Hours of Work: Schedules are set to accommodate the requirements of the position and the needs of the organization and may be adjusted as needed.  

Travel:  Travel may be required for special department events, trade shows, or conferences. 

The Company is proud to be an equal opportunity employer. All qualified applicants will receive consideration without regard to ancestry or national origin, race or color, religion or creed, age, disability, AIDS/HIV, gender, marital or family status, pregnancy, childbirth or related medical conditions, genetic information, military service, protected caregiver obligations, sexual orientation, protected financial status or other classification protected by applicable law.

Other details

  • Pay Type Salary
Location on Google Maps
  • San Francisco, CA, USA