Chief of Primary Care; Primary Care

Job Summary 

The Chief of Primary Care is the clinical leader responsible for oversight of the primary care resources across all locations of The Centers.  Under the supervision of the Chief Medical Officer, the role supports the provision of medical care services with a focus on health equity and interdisciplinary care for a target population with extensive health and behavioral health needs.  The position is a part of the senior leadership team.  This position includes the clinical care responsibilities of Internal Medicine/Family Practice Physician.  The position is full time with two days of administrative time. 

Essential Job Duties & Responsibilities 

Clinical Care 

• Assures that primary medical care meets the standard of care.  Keeps up to date on treatment guidelines.  
• Assists in developing and overseeing clinical workflows and protocols.  
• Committed to patient safety and the concepts of a patient centered medical home.  Promotes clinical quality and customer service. Responsible for assuring the quality and efficiency of care provided by the Primary Care clinical staff. Monitors care delivery through standardized metrics and peer review.   
• Committed to team-based care and works collaboratively with other disciplines (behavioral health, pharmacy, nursing, dental, etc.) and other staff.  
• Serves as an instructor, role model, and resource for students, residents, volunteer practitioners, and member of the team.   
• Ensures appropriate documentation of services by medical team.    
• Acts as the collaborating physician to primary care nurse practitioners.  

Risk Management and Regulatory Compliance   

• Ensures that the medical work force complies with the requirements of regulatory bodies and licensing bodies including CMS and HRSA/BPHC.  Knowledgeable about the Federal Tort Claims Act.  
• Knowledgeable about accreditation standards for supervised area.  Fully participates in surveys and readiness activities. 
• Conducts periodic program evaluation and addresses problem areas.  Participates in risk management programs on a regular basis.   
• Supports the privileging and peer review process in compliance with health center policies.  
• Coordinates with other team members to ensure process improvements with respect to medical intake, follow-ups, referrals, patient care protocols, department workflow. 

Operations, Staffing and Workflow 

• Works closely with Chief of Health Care Operation and other leadership to assure excellence in clinical quality and customer service. 
• Determines patient capacity and monitors provider caseloads in Medical Department. 
• Assists in the development of the annual budget for Primary Care. 
• In collaboration with Human Resources and the Chief Medical Officer is responsible for adequate staffing, orientation, scheduling, supervision and recordkeeping.   Participates in hiring process for Medical and other clinical departments, as appropriate.    
• Conducts regular and timely performance evaluations of medical staff, and incorporates goal setting into the development and evaluation process. 
• Understands the core functions of the electronic health record and recommends improvements in documentation. 

Communication, Leadership and Teamwork 

• Promotes effective communication within and between departments through teamwork and coordination of care with other healthcare team members.  Organizes departmental meetings and agendas for supervised area. 
• Attends senior leadership, departmental and staff meetings.  Contributes to departmental and organizational decision-making through active participation.  Works effectively and positively with co-workers and volunteers 

Other Job Duties & Responsibilities 

• Other related duties as assigned 

Core Competencies 

• Excellent oral and written communication skills 
• Organizational skills 
• Collaborative and cooperative work style  
• Clinical competence \C
• Competent in the use of the electronic health record and other electronic systems 

Job Qualifications  

• MD/DO Degree, Board certified and licensed MD/DO in good standing in the State of Ohio (or eligible for reciprocity), Board certification in family medicine or internal medicine.  
• Ambulatory experience in a community setting and/or behavioral health integration preferred 
• Eligible for academic appointment at local medical school preferred  
• Unrestricted DEA Registration  
• ACLS, CPR and First Aid Certification  
• Five or more years clinical practice experience preferred with demonstrated supervisory and leadership experience  
• Experience in one or more of the following areas:  Adult Medicine; Family Medicine; HIV/AIDS; Behavioral Health; Pediatrics 
• Experience in team based interdisciplinary care preferred 
• Teaching experience preferred 
• Knowledgeable in the use of electronic health records; Epic preferred. 

Physical Demands/Work Environment 

This job operates in an ambulatory care environment. This role routinely uses standard office equipment. While performing the duties of this job, the employee is regularly required to speak and hear. The employee is frequently required to sit for extended periods of time, stand, walk, use hands and fingers, and reach with hands and arms. Travel within the Cleveland area regularly each week for work at each assigned sites, supervision, and clinical needs.  Occasional overnight travel for educational offering. 

This job description is not intended to be a complete list of all responsibilities, duties or skills required for the job and is subject to review and change at any time, with or without notice, in accordance with the needs of The Centers. Since no position description can detail all the duties and responsibilities that may be required from time to time in the performance of a job, duties and responsibilities that may be inherent in a job, reasonably required for its performance, or required due to the changing nature of the job shall also be considered part of the jobholder's responsibility.