Lead Intake Coordinator

Millbury, MA, USA Req #2648
Wednesday, May 25, 2022

Since 1969, Spectrum Health Systems, Inc . has been a leader in the field of alcohol and drug abuse treatment. Our mission is to provide the highest quality of services to individuals seeking treatment for substance abuse and/or mental health issues. We assist our clients in achieving sobriety, sustaining recovery, and fulfilling personal goals in order that they may lead healthier, more productive lives.At Spectrum Health Systems, we take great pride in our organization and in our work. We believe that providing the highest quality service and ensuring that our actions and behaviors are always client-focused place our organization ahead of the rest.

Location: Outpatient Program in Millbury, MA 
Schedule: Monday-Friday, 6:00 am- 2:00 pm
Pay rate: $19.00-$21.00/hour 


The Lead Intake Coordinator is responsible for:
  • Ensuring the Intake Department responds to and handles all incoming calls in both a timely and professional manner. 
  • Making sure proper procedures are adhered to so that all intake appointments are appropriately booked and authorized while providing initial insurance verification prior to the client visit.  
  • Providing some daily oversight of the intake department under the direction of the Outpatient Operations Manager.

Qualifications:
  • 1-3 years of administrative experience in a healthcare environment preferred 
  • Knowledge of third party insurance benefits, eligibility, and billing procedures preferred
  • Must be able to calculate figures to provide treatment costs; calculator permitted
  • Strong organizational and interpersonal skills; ability to handle complex and confidential information required
  • Excellent written and verbal communication skills to interact with all levels of personnel, both within and outside company required
  • Must provide proof of COVID vaccination or, as an alternative, appropriate documentation that will support either a medical or religious exemption.

Benefits: 
  • Health, dental, vision insurance 
  • 401k with company contribution
  • Paid time off 
  • Tuition reimbursement
  • Discounts on wide array of services/entertainment 

Spectrum Health Systems is an equal opportunity at will employer and does not discriminate against any employee or
applicant for employment because of age, race, religion, color, disability,sex, sexual orientation or national origin. 

Other details

  • Job Family Clerical
  • Job Function Program Secretarial, Clerical
  • Pay Type Hourly
  • Min Hiring Rate $19.00
  • Max Hiring Rate $21.00
Location on Google Maps
  • Millbury, MA, USA