Service Technician
Although publicly traded, we're entrepreneurial in spirit and carry the core beliefs that hard work and accountability pay off. We take personal pride in every vehicle we build, every partnership we secure, every process we advance, and every owner and driver we empower to command their road.
WE OFFER A GENEROUS SUITE OF BENEFITS WHICH INCLUDE:
- Medical
- Dental
- Vision
- Flexible Spending Account
- Life Insurance and Accidental Death and Dismemberment
- Short Term Disability
- Long Term Disability
- 401(k)
- Tuition Reimbursement
- Employee Stock Purchase Program
- Paid Holidays
- Purchased Vacation
- Employee Assistance Program
SUMMARY:
The Service Technician-HDT position is responsible for completing consistent, quality service repairs to company’s vehicles such as truck and emergency response bodies and chassis, motorhome chassis, and specialty vehicles
JOB RESPONSIBILITIES:
• Complete consistent and quality service repairs on company’s vehicles such as truck and emergency response bodies and chassis, motorhome chassis, and specialty vehicles
• Document cause and corrections for all repairs
• Learn and retain skills and practices needed to complete assigned duties
• Effectively communicate with customers, providing updates to repairs and answering any relevant technical questions, as requested
• Read and follow detailed operator instructions, installation drawings, blueprints, etcetera, as required by a particular area
• Perform rework, as needed
• Apply feedback or instructions from Supervisor, as needed
• Complete proper forms and documentation
• Self-check work and inspect prior processes
• Use basic hand, electric, cordless, and pneumatic tools, as required
• Meet service shop goals
• Maintain a clean and safe work area
• Initiate process improvements
• Support 5S in work area
• Communicate with cross-functional teams (manufacturing, engineering, materials, purchasing, sales, etcetera) to resolve issues
• Work in proximity with customers, dealers, and OEMs, as needed
• Solve complex problems with minimal assistance
• Complete reports for travel expenses, as needed
• Other duties as assigned
QUALIFICATIONS:
• Minimum of five years in a service shop environment preferred
• Possess a CDL, or be willing to obtain
• Possess State of Michigan Heavy Duty Truck (HDT) certifications and ASE HDT Repair Certifications (T2 to T8), or be willing to obtain
• Excellent attendance
• Positive attitude
• Strong and consistent attention to detail
• Self-motivated with the ability to stay on task
• Team oriented
• Capable of comprehensive listening (understanding the message(s) that is being communicated)
• Basic computer skills are required
• Willing to:
o Improve self / area / company (including pursuing additional training, if needed)
o Develop a working knowledge of Spartan’s systems (example: AS/400)
• Able to:
o Accumulate tools and equipment required to perform assigned tasks
o Work overtime on short notice
o Embrace change
The Shyft Group, Inc. is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, Veteran status or disability.
Other details
- Job Family Service Garage
- Pay Type Hourly
- Charlotte, MI 48813, USA