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  • New Haven, CT, USA ● Req #122
    Monday, September 26, 2022
    PURPOSE AND SCOPE: To communicate with the public in a professional and courteous manner in order to provide the highest possible quality of service to our customers.Responsibilities: Respond to inquiries on the telephone and in writing Analyze and research accounts to resolve issues Interact with other departments and field representatives to provide comprehensive service to our customers Update customer files Contact customers by telephone and in wr ... More
  • New Haven, CT, USA ● Req #121
    Monday, September 26, 2022
    Spare Control Room Attendant    PURPOSE AND SCOPE:   A Control Room Attendant is responsible for operating the Authority’s distribution system utilizing the Authority’s SCADA system.                                                                                              Responsibilities: Operate Distribution system via SCADA system Maintain and input Distribution system and operational records Interact and coordinate activities with Field Service, ... More
  • New Haven, CT, USA ● Req #120
    Wednesday, September 21, 2022
    Utility Technician IPurpose & Scope: The Regional Water Authority is seeking a Utility Technician I (UTI) to join the Field Operations Department. The UTI will operate trucks to move personnel, portable equipment and material to and from job sites as required. Perform all duties pertaining to the maintenance, repair and installation of buried infrastructure (Water Mains and Services). We expect dedication and high quality work from our employees. In turn, we provide competitive pay ... More
  • New Haven, CT, USA ● Req #119
    Wednesday, September 21, 2022
    Field Service Meter Reading RepresentativePURPOSE AND SCOPE: To perform tasks associated with the operation and maintenance of the Authority’s water distribution system.   SPECIFIC RESPONSIBILITIES: Provide service and customer support during field visits Read water consumption meters and enter data in hand-held computers. (Opted out acct, no reading device, inoperable reading device, etc.) Upload read data from hand-held computers if required. ... More
  • New Haven, CT, USA ● Req #118
    Wednesday, September 21, 2022
    Field Service RepresentativePURPOSE AND SCOPE: To perform tasks associated with the operation and maintenance of the Authority’s water distribution system.   SPECIFIC RESPONSIBILITIES: Provide service and customer support during field visits Install, inspect, remove and change water meters including all associated remote reading devices. Inspect customer premise and investigate customer complaints and/or inquiries regarding leaks, pressure, noise, meter, re ... More
  • New Haven, CT, USA ● Req #117
    Tuesday, September 20, 2022
    Cashier / Recreation Assistant  PURPOSE AND SCOPE:  Process all payments received at the RWA in a timely and accurate manner. Responsible for RWA Recreation Program permit processing and Recreation monthly reporting. SPECIFIC RESPONSIBILITIES: Collect payments Post payments Perform daily balancing and prepare bank deposit Record and process undesignated and insufficient fund checks Perform ot ... More
  • Thomaston, CT, USA ● Req #116
    Monday, September 19, 2022
    J2 / Apprentice  Water System Specialties, an RWA Well Services Company, is looking for a candidate to join our well pump and water treatment team.  If you are looking for a career in the well water industry with a team that is dedicated to customer service and safety, then this opportunity may be for you.  Candidate will enter an apprenticeship program through our company upon hire.  Proper training with a professional team of water technicians will be provided.    The App ... More
  • New Haven, CT, USA ● Req #115
    Tuesday, September 13, 2022
    The Regional Water Authority is seeking a Cross Connection Inspector to join our team. The Cross-Connection Inspector is responsible for the inspection, enforcement and reporting requirements of State of Connecticut regulations pertaining to all existing or potential distribution system cross-connections with a non-potable source.  Protect the more than 450,000 consumers within the Authority’s service territory from potential adverse health effects resulting from any cross-connection in the di ... More
  • New Haven, CT, USA ● Req #114
    Tuesday, September 13, 2022
    The Regional Water Authority is seeking a Training Manager to join our team. The Training Manager will identify and monitor training needs in the organization, and design, plan, facilitate and implement training programs, policies, and procedures to fulfill those needs. The incumbent is responsible for improving the productivity of the organization's employees. This position assesses company-wide developmental needs to drive training initiatives and identifies and arranges suitable training so ... More
  • New Haven, CT, USA ● Req #113
    Friday, September 9, 2022
    Director of Public Affairs  Under direction of the Senior Vice President, Corporate Services, the Director of Public Affairs leads the development and implementation of integrated external and internal communications programs, and oversight of state government relations activities, operation of HazWaste Central and the environmental education program. This role manages staff responsible for media relations, employee communications and community outreach, environmental education and ... More
  • New Haven, CT, USA ● Req #112
    Friday, August 19, 2022
    Environmental Planning Manager The Regional Water Authority is seeking an Environmental Planning Manager to join our team. The Environmental Planning Manager oversees all environmental planning for the RWA which serves more than 115,000 retail customers. In this role they will direct environmental planning programs associated with source water protection, raw water quality, water supply planning and permitting, stream flow, forestry, and environmental impact. They will also be responsi ... More
  • New Haven, CT, USA ● Req #111
    Tuesday, August 16, 2022
    Construction Team Lead The Regional Water Authority is seeking a Construction Team Lead to join our team.  The Construction Team Lead is responsible for efficient and effective day-to-day maintenance and repair of facilities, equipment and assets to maintain the integrity of the Distribution system. Facilities and equipment includes, but not limited to water mains, services, fire hydrants and associated appurtenances within the distribution system.  Ensures that construction is performed in ... More
  • New Haven, CT, USA ● Req #110
    Tuesday, August 16, 2022
    Distribution Team Lead The Regional Water Authority is seeking a Distribution Team Lead to join our team.  The Distribution Team Lead is responsible for assisting the Manager, Head of Distribution with the daily and emergency operation and maintenance of the RWA’s Distribution system including facilities, installation and maintenance of equipment and support systems.  Equipment may include, but not be limited to pumping stations, chemical feed systems, pressure regulating valves, standpipes, ... More
  • New Haven, CT, USA ● Req #109
    Tuesday, August 16, 2022
    Control Room Team Lead The Regional Water Authority is seeking a Control Room Team Lead to join our team.  The Control Room Team Lead is responsible for daily planning, coordinating and over-all activities related to Distribution System Operations. Substantial interaction with internal and external customers as related to Distribution System Operations, including Field Operations, Water Treatment, Water Quality, Instrumentation and Control, Customer Service, Engineering, State and Local Offi ... More
  • New Haven, CT, USA ● Req #102
    Tuesday, August 16, 2022
    Field Operations Coordinator The Regional Water Authority is seeking a Field Operations Coordinator to join our team.  The Field Operations Coordinator is responsible for planning and scheduling all work, coordinating resources, managing of assets of Field Operations and is fully competent to independently perform all necessary duties.  An employee in this class is responsible for planning work activities of multi-skilled work teams to provide cost-effective improvements and/or maintenan ... More
  • New Haven, CT, USA ● Req #106
    Friday, July 29, 2022
    Executive Assistant The Regional Water Authority is seeking an Executive Assistant to join our team.  The Executive Assistant will be a trusted partner who provides a wide range of administrative and executive support, while also being a strategic thought partner to increase efficiency and collaboration across the department s/he supports.  Crucial to this role is the ability to interact with at all levels (executives, board members, customers, constituents & employees) in a fast-paced e ... More
  • New Haven, CT, USA ● Req #92
    Thursday, July 28, 2022
    Administrative Assistant – Lead Service Line The Regional Water Authority is seeking an Administrative Assistant to join our team.  The Administrative Assistant will be a trusted partner who provides a wide range of administrative and executive support, while also being a strategic thought partner to increase efficiency and collaboration across the department s/he supports.  Crucial to this role is the ability to interact with at all levels (executives, board members, customers, const ... More
  • Marlborough, CT 06447, USA ● Req #75
    Wednesday, July 20, 2022
    Licensed Residential Plumber  The Regional Water Authority is seeking a Licensed Residential Plumber.  The Licensed Residential Plumber is an experienced journeyman reporting to the General Manager, RWA Well Services.  This role will perform residential plumbing, repair, maintenance and installation functions, including; well pump systems, water treatment, gas and oil fired equipment, remodeling new construction, drain cleaning, frozen pipe repair and all other general plumbing service work. Th ... More
  • Thomaston, CT, USA ● Req #91
    Friday, July 15, 2022
    Office Manager The Regional Water Authority is seeking an Office Manager to join our team.  The Office Manager is responsible for a variety of administrative, operations, customer service and accounting duties necessary to run Water Systems Specialties/RWA Well Services efficiently.  This position has overall responsibility for processing billing and associated payments, invoice management, accounts receivable, as well as, providing accurate, complete, and timely reporting related to these activ ... More
  • New Haven, CT, USA ● Req #77
    Tuesday, July 12, 2022
    Advanced Data Analyst The RWA is seeking an Advanced Data Analyst (ADA) to join our team.  The Advanced Data Analyst is responsible for analyzing data related to meter-to-cash and customer system data and using their knowledge and data to provide sound business decisions and prioritization of key initiatives. Responsibilities include data analysis, research and collaborating with others to extract data, create reports based on their findings, and monitoring key performance indicators (KPIs) to d ... More
  • New Haven, CT, USA ● Req #90
    Friday, July 8, 2022
    Program Director – Lead Service Line Replacement ProgramThe Regional Water Authority is seeking a Program Director to join our team.  The Program Director will direct, coordinate and manage the Regional Water Authority’s (RWA) lead replacement program.  They will be responsible for directing, coordinating, managing and implementing the organization’s program. Will be the single source point of contact for managing and coordinating activities within the program to optimize use of resources, and m ... More
  • New Haven, CT, USA ● Req #83
    Friday, July 1, 2022
    IT Applications Engineer The Regional Water Authority is seeking an IT Applications Engineer to join our team.  The IT Applications Engineer is the expert responsible for the analysis, design and implementation of enhancements and resolution of defects in the Customer Information System (CIS) application landscape.  The IT Applications Engineer is also knowledgeable of other application deployments as they interface with the landscape.  Responsibilities include managing application lifecycles b ... More
  • New Haven, CT, USA ● Req #80
    Friday, July 1, 2022
    Electrical and Controls Engineer The Regional Water Authority is seeking an experienced Electrical and Controls Engineer (ECE). The ECE will provide engineering expertise in the area of instrumentation and controls and electrical generation/distribution. The ECE will also provide support for maintenance and upgrade of electrical generation/distribution equipment, distribution facilities, pumps, motors, starters, valve controls and data acquisition. We expect dedication and high quality work fro ... More
  • New Haven, CT, USA ● Req #71
    Friday, July 1, 2022
    Director of Engineering The Regional Water Authority (RWA) is looking for a Director of Engineering. The Director of Engineer (DE) is responsible for developing and sustaining an exceptional and centralized asset management program for the RWA using recognized best management practices, capital efficiency, and continual improvement processes.  The DE will provide overall leadership to the department to ensure goals are met, the department’s vision is defined, and staff are well cared for in term ... More
  • New Haven, CT, USA ● Req #89
    Tuesday, June 28, 2022
    Commercial Marketing Manager The Regional Water Authority is seeking a Commercial Marketing Manager to join our team.  As part of positioning the RWA to be top-of-mind with our consumers and more Connecticut residents and businesses, we are creating a new position that is part of the Commercial Enterprises that works alongside our business leaders to deliver innovative marketing programs to drive on-demand revenue, customer counts, and program adoption through an elegant customer experience.  T ... More