Administration - Concierge - Full Time and Part Time

SageLife’s mission is to create the best home for each member of the SageLife family every day by encouraging, empowering, and celebrating successful aging. The Sage family includes our residents, their family members and our associates. Every day, we work hard to fulfill our mission. We encourage and desire people who have a passion for working with seniors to come join our team!

The Concierge is the official representative of the community, responding to all inquiries and requests at the Front Desk, and greeting all visitors to the community.

PRIMARY JOB DUTIES: 1. Practice The Sage Way and Live the Values– Commit to and demonstrate the We Care Values & Sage Promises • Work as a Team – Willingly cooperates, assists others and works collaboratively. Receives feedback and training with an open mind and willingness to improve performance. • Exceptional Service Always – Consistently provides excellent service to all residents and colleagues. Demonstrates the “culture of yes” in words and actions. Maintains a professional appearance and demeanor. • Commitment to the Sage Community – Understands SageLife’s mission and lives the “We Care” core values. Does whatever it takes to get the job done. • Anticipate Residents’ Needs – Ensures that Residents’ needs are met in a timely manner by proactively responding to care and service requests. Be conscientious – take initiative to identify and communicate issues. • Respect for Residents, their Families and Each Other – Ensures all interactions with Residents, Family Members, Guests and Colleagues are in a welcoming, caring and non-judgmental manner. Demonstrates fairness, empathy, and compassion in actions and communications with others. • Exercise Common Sense – Makes decisions based on SageLife Core Values, within scope of job responsibility and what is best for residents. Takes responsibility for words and actions and takes pride in one’s work and oneself. Demonstrates commitment to excellence, safety and cleanliness. 2. Greet residents and visitors when they enter the community. 3. Answer the telephone, and handle all inquiries. Conduct building tours if necessary. 4. Ensure that an organized, welcoming, and clean environment is maintained in the lobby and community rooms on the first floor. 5. Monitor safety and security of the building to include emergency calls and door security system. 6. Keep current with state and facility required annual training. 7. Perform other duties as assigned.

At SageLife we thrive in a supportive culture and positive work environment. The more inclusive we are, the better we can meet the needs and desires of our residents and their families. We are a proud equal opportunity employer and value diversity. All employment decisions are made on the basis of qualifications, merit and business need. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, sex, sexual orientation, veteran status, or any other status protected under federal, state, or local law.