On Call Case Aide Maguire Residence

The mission of the Project HOME community is to empower adults, youth, and families to break the cycle of homelessness and poverty, to alleviate the underlying causes of poverty, and to enable all of us to attain our fullest potential as individuals and as members of the broader society.   We strive to create a safe and respectful environment where we support each other in our struggles for self-esteem, recovery, and the confidence to move toward self-actualization.   Project HOME has a long-standing commitment to equal employment opportunity for all staff and applicants for employment.  Employment decisions including, but not limited to, hiring selection, performance evaluation, administration of benefits, working conditions, associate programs, transfers, position changes, training, disciplinary action, compensation, and separations are made without regard to race, color, religion (including religious dress and grooming), creed, national origin, nationality, citizenship status, domestic partnership status, ancestry, gender, affectional or sexual orientation, gender identity or expression, marital status, civil union status, family status, age, mental or physical disability (including AIDS or HIV-related status), atypical heredity cellular or blood trait of an individual, genetic information or refusal to submit to a genetic test or make available the results of a genetic test, military status, veteran status, or any other characteristic protected by applicable federal, state, or local laws.

Job Summary: The Case Aide (CA) will support residents in achieving their goals that promote recovery, wellness, and successful community living.  Case Aide will assist in the development of a culture of recovery and peer support, in which Project HOME alumni and residents are encouraged to build and strengthen relationships with their peers and maximize their use of community resources. The Case Aide will work together with residential staff to support residents in achieving their goals, through the use of peer support, role modeling, connecting with and using community resources, assisting to build new competencies and other similar activities.   

Essential Duties: Reception Be courteous and respectful of all residents, guests and community members. Ensure that all guests sign the visitor’s log. Be present at the front desk office at all times except when doing rounds and/or handling emergencies. Allow access to staff, residents, guests, and identified delivery people only. Check all exterior doors to make sure they are locked and secured. Check all doors and windows on 1st floor to make sure they are locked and secure. Make hourly rounds throughout the building In emergency situations follow security procedures in manual and notify the appropriate personnel. Responsible for light housekeeping tasks and duties. Participate in Shift Change with person taking over your shift to share information. Log & report any unusual activity of your shift in the staff logbook. Case Aid is responsible for light housekeeping and various additional clerical tasks. Log in deliveries and donations. Receive and sort mail and place in appropriate staff mailboxes

Communication: Answer incoming calls, take accurate messages, and transfer calls as necessary. Check and respond to email regularly during shift. Assist with general administrative duties, such as faxing, copying, mailing, creating flyers etc. 

Promote Recovery Community:  Meet with residents and their support teams to assist residents in developing goal plans and recovery plans. Complete assessments and maintain ongoing progress notes for residents.  Accompany residents to appointments when needed  Assist residents in acclimating to new housing/neighborhood.  Assist residents in taking an active role in their own wellness by helping them implement new habits that promote independent living, health, and wellness. Use one’s own experience of recovery as a model for residents without directing residents’ recovery experience. Respectfully engage persons in recovery in a way that recognizes every person’s recovery process is unique. Support them in identifying strengths, existing supports, and community resources. Meet regularly with supervisor to provide updates and to seek feedback, participate in group supervision.  Attend required trainings and continuing education courses as recommended by supervisor. Co-Facilitate Alumni meetings and help plan activities and outings for the Alumni program

Minimum Qualifications: GED or high school diploma required . Ability to establish trusting relationship with peers and model community integration and independence. Commitment to recovery, choice, empowerment, and the ability of people with serious mental illness or co-occurring disorders to find meaningful lives in the community. Actively engaged in one’s community (outside of one’s residence/program), familiar and comfortable with accessing community resources. Basic computer skills, including Microsoft Work and Microsoft Outlook. Able to document work accurately and utilize a computer for email, calendar, and documentation. 

Preferred qualifications:  Experience working in behavioral health preferred. A self identified current or former user of mental health or co-occurring services who can relate to others who are now using those services. Peer Specialist Certification is strongly preferred. Bilingual (Spanish) a plus. Valid Driver’s license strongly preferred. Experience working with Harm Reduction preferred. 

Physical Requirements:  Sedentary work that primarily involves sitting/standing, able to walk frequently when making rounds, ability to climb stairs when making rounds

Project HOME is an Equal Opportunity Employer. All offers of employment are contingent on successful completion of a drug screen and background checks.  Project HOME reserves the right to revise or change job duties and responsibilities as needed. This job description is not meant to be an all-inclusive statement of the duties and responsibilities of the job, nor does it constitute a written or implied contract.