Sr. Manager, Training & Organizational Learning

Philadelphia, PA, USA Req #661
Friday, April 22, 2022

The mission of the Project HOME community is to empower adults, youth, and families to break the cycle of homelessness and poverty, to alleviate the underlying causes of poverty, and to enable all of us to attain our fullest potential as individuals and as members of the broader society.   We strive to create a safe and respectful environment where we support each other in our struggles for self-esteem, recovery, and the confidence to move toward self-actualization.   Project HOME has a long-standing commitment to equal employment opportunity for all staff and applicants for employment.  Employment decisions including, but not limited to, hiring selection, performance evaluation, administration of benefits, working conditions, associate programs, transfers, position changes, training, disciplinary action, compensation, and separations are made without regard to race, color, religion (including religious dress and grooming), creed, national origin, nationality, citizenship status, domestic partnership status, ancestry, gender, affectional or sexual orientation, gender identity or expression, marital status, civil union status, family status, age, mental or physical disability (including AIDS or HIV-related status), atypical heredity cellular or blood trait of an individual, genetic information or refusal to submit to a genetic test or make available the results of a genetic test, military status, veteran status, or any other characteristic protected by applicable federal, state, or local laws.


Organizational learning culture: With the VP of Strategy & Impact and the Director of Organizational Learning & Community Life, develop a robust organizational and position-by-position training plan that meets all organizational training requirements as well as supporting us to live more deeply into our values. Provide key leadership to the continuous development of an organizational learning culture by providing programmatic leadership to the training program, strategic leadership within the Training   department, and strong relationship connection with other Project HOME departments and residents. 

Training leadership: Lead and oversee the design of organizational-wide, department-specific, and position-specific training curriculum design and development using a wide variety of learning theories, modalities, and delivery options. Establish, evaluate, update, and maintain best practices in training, learning and development and adult learning.  

Organizational priorities and collaboration: Use training to promote, meet, and connect organizational goals and priorities.  Identify organizational training requirements, priorities, goals, and objectives by collaborating with all departments at the organization; solicit feedback from all areas and levels of the organization about training needs and satisfaction. Ensure organization, transparency, accountability, and communication about our work 

Operations, resourcing, and budgeting: Lead and develop departmental operations and policies and procedures, including feedback loops to supervisors, train-the-trainer plan, training requests and developing forms. Develop, manage, and adhere to training budget and other financial responsibilities with the Director of Organizational Learning & Community Life and Training Specialist 

Community building: Ensure all training connects and lives into our mission and values and promotes community building for staff, residents, and participants consistent with our mission and values. Build strong relationships with staff and residents throughout the organization to better understand and evaluate training needs, especially through the Resident Advisory Board. 

Instructional design: Serve as in-house instructional design expert; develop training plans and lead creation of those trainings as needed, including serving as a subject-matter expert and working with subject-matter experts. 

Assessment: Develop knowledge checks and other metrics and evaluations to measure shifts in perspectives, values, and behavioral in response to training. Track effectiveness of training program in helping learners develop proficiencies   and skills needed perform at the highest level and experience satisfaction in their roles. 

In collaboration with Human Resources, develop, oversee, and maintain orientation and onboarding plans. Design and execute training portions of new orientation and onboarding plans through the first 90 days of employment. 
Preferred Qualifications:  Background in social services strongly preferred, supervisory experience, Knowledge of homelessness and poverty, as well as a commitment to social justice. .
Project HOME is an Equal Opportunity Employer. All offers of employment are contingent on successful completion/results of all onboarding requirements including but not limited to a clear Child Abuse, Criminal/Fingerprint background, and toxicology screen. Project HOME reserves the right to revise or change job duties and responsibilities as needed. This job description is not meant to be an all-inclusive statement of the duties and responsibilities of the job, nor does it constitute a written or implied contract.   

Project HOME benefits include Medical, Dental, Vision, Flexible Spending Account plans (Health, Dependent Care, Transit, Parking), Paid Parental leave, and a student loan support program.  Project HOME provides Paid Time Off a minimum of 27 days annually, which includes vacation, personal, sick days, Floating holidays, Holidays, and sabbatical leave. Employer sponsored benefit plans include Life Insurance, Short Term Disability, 401 (k) with employer match up to 5% in addition to a Employee Assistance Program. Voluntary benefits include Accident, Critical Illness/Cancer, and Hospital Indemnity Coverage. and Voluntary Life Insurance.   


Other details

  • Job Family Mandatory Reporter
  • Pay Type Salary
  • Min Hiring Rate $68,900.00
Location on Google Maps
  • Philadelphia, PA, USA