Technology Support Specialist I - Information Technology
Temple, TX, USA
Req #691
Wednesday, March 20, 2024
Ready to Start Your Career with the City of Temple?
Summary
Supports and maintains system and user accounts, including rights, security and system groups; provides support of database and applications for users; provides technical design and work in cross-functional teams to deliver projects and service.
Essential Duties and Responsibilities
- Implements, maintains, configures, and troubleshoots wireless networks and devices
- Oversees advanced Windows implementation, configuration, troubleshooting and management of computing devices
- Configures, maintains, and troubleshoots network issues
- Uses management tools such as the System Center suite of products for client administration of Windows Systems
- Assists with Voice over IP (VOIP) setup, configuration, and troubleshooting
- Supports hardware and software issues for the general government and public safety applications on City devices
- Maintains working knowledge of database applications to assist in troubleshooting and setting up software on user computers
- Assists in the development and execution of Enterprise system projects
- Assists with installation, configuration, and maintenance of the network
- Manages computing devices for security, ensures security standards are adopted
- Oversees inventory and property management
- Follows city financial policies, procedures, and safety guidelines
- Performs other duties as assigned
Minimum Qualifications
- Combination of education and experience equivalent to an Associate’s Degree in Computer Information Systems or related field
- One year of experience in advanced technology support
Certificates, Licenses, and Registrations
- Valid driver's license
Thank you for your interest in the position. Please note only those selected for an interview will be contacted.
Other details
- Job Family General Regular
- Pay Type Hourly
- Min Hiring Rate $22.61
- Max Hiring Rate $22.91
- Temple, TX, USA