Integrated Service Coordinator

Milwaukee County, WI, USA Req #592
Tuesday, July 5, 2022

Interested in joining Milwaukee County? Milwaukee County is searching for authentic people who are out to change the game and bring their whole selves to work every day.


Milwaukee County oversees operations from our Airport, Behavioral Health, Child Support Enforcement, Combined Court Operations, Sheriffs Department, House of Corrections, Human Services, Parks, Public Safety, Public Works, Fleet Operations, Transportation, and at the Zoo. Our departments are also dedicated to our Seniors in the Department on Aging, those with Disabilities, and Veterans Affairs. Our employees also remain committed to serve the cultural, human, recreational and social needs of the entire community.

Milwaukee County offers a wide variety of interesting jobs for people who want to make a difference in our community. Milwaukee County provides a competitive benefit package and is an Equal Opportunity Employer.  If disability related accommodations are needed, please contact 414-278-3936.

Come and join our team and discover our diverse and versatile community of independent spirits and unique talents, we are redefining the way you think about Milwaukee County!

Integrated Service Coordinator - CARS

Behavioral Health Services

Annual Salary Range: $51,396 to $74,526
Closing date: July 17, 2022 or upon the receipt of 50 application submissions


Job Summary:  Under the direction of the Integrated Services Manager, the Integrated Services Coordinator will oversee a designated portion of the Community Access to Recovery Services (CARS) provider network; assisting with access, quality monitoring and capacity building of CARS programs with an emphasis on employment related programming. This position is also responsible for researching and developing programs to serve individuals with mental health disorders, substance use disorders or co-occurring disorders, facilitating operations meetings with providers as well as overseeing contracted services.


Job Duties: 

  • Manage, Access and Monitor employment service capacity within CARS programs. Work with various CARS team members to provide oversight and ensure individuals can access high quality employment services and that they are given the appropriate level of care and length of services.,.
  • Provide Oversight and Management of Contracted Services. Oversee employment related program implementation, conduct fidelity reviews and ensure adherence to the evidence-based model and monitor ongoing maintenance of programs for the county. Serve as the primary point of contact for agency providers. Facilitate training, learning collaboratives, and operations meetings with provider agencies.
  • Assist with Research, Development, and Fidelity Reviews of Programs. Work with the CARS team to research, develop, implement, train, and measure evidence-based programs to include Individual Placement and Support (IPS) and the Clubhouse models.   
  • Conduct Evaluation and Ensure Quality of Agency Programs. Assist with conducting program evaluation, research, and development. Participate in quality oversight of contracted agencies, including application and reporting as required for various funding streams. 
  • Facilitate Ongoing Relationship with Key Stakeholders. Ensure key relationships that will benefit from the success of employment services are robust including the Division of Vocational Rehabilitation, the State of Wisconsin Division of Care and Treatment Services and the IPS International Learning Community.
  • Travel up to 25% of work time within the community is required with this position.
  • Perform all other duties as assigned.  

Minimum Qualifications:

  • Current Resident of the State of Wisconsin
  • Possession of a valid Wisconsin Driver's License and access to a reliable insured vehicle; both maintained throughout employment.
  • Bachelor’s degree or higher in Psychology, Social Work, Vocational Rehab, or Human Services from an accredited college/university is required. Master’s degree preferred.
  • At least three (3) years of practical work experience in the Psychology, Social Work, Vocational Rehabilitation, or in the Human Services field is required. Experience in Individual Placement and Support model is highly preferred.
  • Able and willing to travel up to 25% of work time within the community

Knowledge, Skills and Abilities:  Knowledge of Federal, State and County regulations, Wisconsin Administrative Code for community services; knowledge of the principles and practices of developing and implementing mental health and substance abuse programs; knowledge of QA/QI practices and procedures; knowledge of community-based programming for adults with co-occurring disorders; oral and written communication skills; report writing skills; analytical skills; organizational skills; ability to work productively with representatives of the Behavioral Health Division and contracted agencies; and ability to work effectively and harmoniously with staff.


THE ORIGINAL APPLICATION is open to current residents of the State of Wisconsin.


An online application may be filed at Candidates will be asked to submit a full account of their training and experience, and may be asked to take a written or performance test as part of the selection process.

Milwaukee County is committed to fostering an equitable working environment, free from discrimination and harassment, on the basis of any characteristic protected by law. We prohibit any form of discrimination, harassment based on race, color, religion, sex, gender, gender identity or expression, sexual orientation, pregnancy, pregnancy related condition, national origin, age, disability, FMLA status, sexual orientation, military status, marital status, or any other category or status that is now or in the future protected by federal, state, and local law. We maintain a drug-free workplace and perform pre-employment substance abuse testing, background checks and pre-employment physicals subject to job requirements. If special accommodations are needed, please contact 414-278-3936.

Effective October 1, 2021, Milwaukee County will require all employees to have completed COVID-19 vaccinations and provide proof of vaccination or have submitted a completed medical or religious exemption and accommodation request. All persons offered a position will be required to provide proof of completed COVID-19 vaccination at time of hire or have submitted a completed medical or religious exemption and accommodation request and been approved for an accommodation prior to hire.

Other details

  • Job Family 15 - Other
  • Job Function 2 Professionals
  • Pay Type Hourly
  • Min Hiring Rate $24.71
  • Max Hiring Rate $35.83
  • Travel Required Yes
  • Travel % 25
  • Required Education Bachelor’s Degree
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Location on Google Maps
  • Milwaukee County, WI, USA