Clerical Assistant 1

821 W State St, Milwaukee, WI 53233, USA Req #20
Wednesday, May 25, 2022

Interested in joining Milwaukee County? Milwaukee County is searching for authentic people who are out to change the game and bring their whole selves to work every day.


Milwaukee County oversees operations from our Airport, Behavioral Health, Child Support Enforcement, Combined Court Operations, Sheriffs Department, House of Corrections, Human Services, Parks, Public Safety, Public Works, Fleet Operations, Transportation, and at the Zoo. Our departments are also dedicated to our Seniors in the Department on Aging, those with Disabilities, and Veterans Affairs. Our employees also remain committed to serve the cultural, human, recreational and social needs of the entire community.

Milwaukee County offers a wide variety of interesting jobs for people who want to make a difference in our community. Milwaukee County provides a competitive benefit package and is an Equal Opportunity Employer.  If disability related accommodations are needed, please contact 414-278-3936.

Come and join our team and discover our diverse and versatile community of independent spirits and unique talents, we are redefining the way you think about Milwaukee County!

Hourly Pay: $14.47 to $18.32

Closing Date: June 2, 2022 or sooner upon receipt of the first 50 application submissions.


Job Summary: Maintain front desk of charging office in Room 110 of CJF. Determine, based on charges, how cases signed in should be reviewed by the prosecuting attorney for criminal charges. Serves as the first point of contact for the District Attorney's office in person or over phone. Timely and accurately enters data from various source documents into PROTECT, the district attorney case management system and transcribes recorded statements.

Essential Duties/Responsibilities:

  1. Assist general public and law enforcement in person and over the phone on the status of cases under review, arrest charges, bail, etc. Maintain sign-in boards and connects crime victims to cases as they check in for case reviews. Expedites all cases with children or elderly victims.
  2. Enter cases into PROTECT, the District Attorney case management database. Reviews and analyzes police reports gathering the necessary information to make case entries and verifies accuracy of charges and statutes provided. Reviews and prints criminal records.
  3. Upon request, provide "no process" letters when cases are not charged, including bail release forms, issues work or school excuses. Prepares summons and warrants for review and signatures.
  4. Disassemble cases, keeping necessary paperwork in the event cases are reviewed for future related criminal charges. Performs quality control on cases in PROTECT. Enters data into offsite storage systems and files associated disks into storage area. 
  5. Transcribe and type recordings of jail calls, wiretaps, 9-1-1 calls, forensic interviews, and prisoner interviews and any other recordings used in court proceedings.
  6. Perform any and all other duties as may be assigned.

Minimum Education and Experience:

  • High School Diploma or GED Equivalent
  • Two years of office clerical experience that included customer service, data entry and typing.
  • Willing and available for recurring weekend work required as part of a regular work week.

Preferred Experience:

  • Experience with entering data into PROTECT, the district attorney case management system.
  • Experience with transcribing recorded statements.
  • Bilingual - Spanish

Required Skills and Abilities:

Customer contact with employees or others primarily at a routine level involving basic information exchange. Working with distressed and sometimes emotional individuals in person and over the phone.  Information exchange with peers and others outside the organization involving explanation of information and the gathering of factual information, which may include communication of sensitive or confidential nature.  Gather information, answer queries, and/or ask for assistance. Read, write and comprehend simple instructions, types reports, short correspondence and memos. Knowledge of all general office equipment computers, copiers, fax machines and multi-line phones. The ability to lift/carry/push/pull 15lbs as needed.


Note: This Original Examination is open to current residents of the state of Wisconsin. The selection process will be job related and will consist of one or more of the following: education and experience evaluation; written, oral, or performance tests, or other assessment methods.

Milwaukee County is committed to fostering an equitable working environment, free from discrimination and harassment, on the basis of any characteristic protected by law. We prohibit any form of discrimination, harassment based on race, color, religion, sex, gender, gender identity or expression, sexual orientation, pregnancy, pregnancy related condition, national origin, age, disability, FMLA status, sexual orientation, military status, marital status, or any other category or status that is now or in the future protected by federal, state, and local law. We maintain a drug-free workplace and perform pre-employment substance abuse testing, background checks and pre-employment physicals subject to job requirements. If special accommodations are needed, please contact 414-278-3936.

Effective October 1, 2021, Milwaukee County will require all employees to have completed COVID-19 vaccinations and provide proof of vaccination or have submitted a completed medical or religious exemption and accommodation request. All persons offered a position will be required to provide proof of completed COVID-19 vaccination at time of hire or have submitted a completed medical or religious exemption and accommodation request and been approved for an accommodation prior to hire.

Other details

  • Job Family 15 - Other
  • Job Function 6 Administrative Support
  • Pay Type Hourly
  • Min Hiring Rate $14.47
  • Max Hiring Rate $18.32
  • Travel Required No
  • Required Education High School
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Location on Google Maps
  • 821 W State St, Milwaukee, WI 53233, USA