Retirement Analyst - 1149 ERS
Interested in joining Milwaukee County? Milwaukee County is searching for authentic people who are out to change the game and bring their whole selves to work every day.
Milwaukee County oversees operations from our Airport, Behavioral Health, Child Support Enforcement, Combined Court Operations, Sheriffs Department, House of Corrections, Human Services, Parks, Public Safety, Public Works, Fleet Operations, Transportation, and at the Zoo. Our departments are also dedicated to our Seniors in the Department on Aging, those with Disabilities, and Veterans Affairs. Our employees also remain committed to serve the cultural, human, recreational and social needs of the entire community.
Milwaukee County offers a wide variety of interesting jobs for people who want to make a difference in our community. Milwaukee County provides a competitive benefit package and is an Equal Opportunity Employer. If disability related accommodations are needed, please contact 414-278-3936.
Come and join our team and discover our diverse and versatile community of independent spirits and unique talents, we are redefining the way you think about Milwaukee County!
Hourly Range: $22.35/hr - $25.80/hr
Job Summary: Milwaukee County Human Resources is looking for a motivated self-starter to join our Retirement Plan Services team. The Retirement Analyst is part of a team that provides all aspects of retirement benefits administration with a focus on providing exceptional customer service and the accurate and timely payment of member benefits. If solving problems and engaging in truly meaningful work that directly impacts our members’ lives appeals to you, apply now!
Calculate pension benefits and verify accuracy of pension calculator tools. Ensure regulatory compliance in all aspects of calculation, communication, and documentation.
Communicate with members effectively regarding their pension benefits via phone, email, and in person. Research, resolve and explain complex member issues.
Utilize workflow management tools such as the V3 pension administration system to perform data updates and conduct research. Occasional research of historical employment records during the calculation process.
Research, identify, and provide feedback on existing practices and documentation; participate in work group discussions, problem solving committees, and program updates.
Required Education, License/Certification and Experience
Current residency within the State of Wisconsin required
Valid Wisconsin Driver’s License required and must be maintained throughout employment
Associate degree or higher in Math, Business, Statistics, Finance, Economics, Human Resources, or closely related field required -OR- High School Diploma/G.E.D. and two (2) years or more of Pension or Benefits experience required
Intermediate or Advanced proficiency in Microsoft Office applications: Excel, Word and Outlook required
Certified Retirement Counselor (CRC) preferred
Certified Employee Benefit Specialist (CEBS) preferred
Bilingual in English/Spanish preferred
Required Skills and Abilities
Communicator: Strong oral and written communication skills, ability to comprehend written and oral instructions and explain complex subjects to others.
Problem Solver: Analytical skills, intellectually curious, and able to learn and apply complex concepts.
Organized: Independent, able to balance multiple responsibilities through prioritization.
Professional: Committed to deadlines, high attention to detail.
Discrete: Maintain sensitive and confidential information. Understand need for accuracy and security of member data and records.
PG21M 1140 RV
Milwaukee County is committed to fostering an equitable working environment, free from discrimination and harassment, on the basis of any characteristic protected by law. We prohibit any form of discrimination, harassment based on race, color, religion, sex, gender, gender identity or expression, sexual orientation, pregnancy, pregnancy related condition, national origin, age, disability, FMLA status, sexual orientation, military status, marital status, or any other category or status that is now or in the future protected by federal, state, and local law. We maintain a drug-free workplace and perform pre-employment substance abuse testing, background checks and pre-employment physicals subject to job requirements. If special accommodations are needed, please contact 414-278-3936.
Effective October 1, 2021, Milwaukee County will require all employees to have completed COVID-19 vaccinations and provide proof of vaccination or have submitted a completed medical or religious exemption and accommodation request. All persons offered a position will be required to provide proof of completed COVID-19 vaccination at time of hire or have submitted a completed medical or religious exemption and accommodation request and been approved for an accommodation prior to hire.
- Job Family 1 - Financial Administration/General Control
- Job Function 6 Administrative Support
- Pay Type Hourly
- Milwaukee, WI, USA