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Implementation Specialist

LogicPath, 3325 Paddocks Pkwy, Suwanee, Georgia, United States of America Req #609
Tuesday, August 16, 2022
With a network of nearly 200 branches, Loomis armored transportation, cash management centers, and cash inventory vaults keep cash flowing throughout financial institutions and retail businesses across the US. Loomis prides itself on providing employees with opportunities for career advancement and job satisfaction. In fact, many of our company’s managers, vice presidents, and corporate executives started out in the branches as driver/guards and tellers. Our work can be challenging, but the thousands who have stayed with our company for decades will tell you that if you have the desire to learn and the drive to succeed, Loomis is the place to be. Come join our team!

Job Title: Implementation Specialist  

Department: Operations 

Reports to: VP 

FLSA Status: non-exempt 

Summary 

The position of Implementation Specialist is for the Logicpath division within Loomis. We are a team of tech savvy cash inventory management experts passionate about helping financial institutions success.  

 

We provide a collaborative and supportive environment that values the participation and contribution of all employees. We are looking for people who want to be challenged, solve complex problems, and feel connected to a larger purpose. Our mission-focused team, collaborative nature, and commitment lead our dedication to client results.  

Since the logicpath division’s roots started in 1994, we have grown into an award-winning organization with a diverse team. As a testament to our organization, we have been named in 2019 by Banking CIO Outlook as a Top FinTech Solution Provider, recognized in 2020 by CFO Tech Outlook as a Top Cash Management Provider and nominated in 2021 by The Silicon Review as one of the 5 best FinTech companies to watch! 

Function 

The Implementation Specialist is responsible for the client onboarding and configuration of Logicpath software applications, ensuring a high degree of client satisfaction and maintaining high productivity. They will establish the project plan, manage overall timeline, identify risks and coordinate with Logicpath technical resources to ensure timely project deliverables. The Implementation Specialist will work with various client profiles and use cases with various complexities or features/functionality of clients. 

Responsibilities   

 

  • Guide clients through Logicpath’s cash management application set up to include hierarchical, business rules, data loading and data validation 

  • Work with clients to facilitate sustainable processes for continuous data integrity 

  • Understand client's business processes relative to cash management to determine appropriate application configurations 

  • Maintain complete and accurate client notes and interactions for each client within each project 

     Skills and Experience 

 

  • Strong understanding of business goals and standards for customer service 

  • Proactive, analytical individual with strong attention to detail and problem solving 

  • Persuasive communication skills, with a professional and personable manner. 

  • Project Management experience 

  • Client advocate who works with clients to identify best practices for application configuration 

  • Exceptional time management, organizational skills, and communications skills (written and oral) 

  • Ability to effectively organize and manage multiple projects simultaneously 

 

Software: 

 

Required 

MS Outlook 

MS Word 

MS Excel 

MS Power Point 

 

Preferred 

Salesforce.com 

Teamwork 

PMP Certification 

Education 

Bachelor’s Degree, minimum 

Lifting/Environmental Requirements 

Ability to sit at a computer for 8 hours or more 

Ability to lift 25 lbs. or more 

Must be able to work core hours (8:30 AM - 5:30 PM), unless otherwise prearranged 

Ability to work at the main office, home, on the road, or in a satellite location, as directed by management. 

 

 

*Must be authorized to work in the United States on a full-time basis for any employer 

 

logicpath is an equal employment employer. 

 

Loomis is an Equal Opportunity Employer and Drug Free Workplace. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.

Other details

  • Job Family Exempt
  • Pay Type Salary
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  • LogicPath, 3325 Paddocks Pkwy, Suwanee, Georgia, United States of America