Front Desk Receptionist

9420 Athena Cir, La Jolla, CA 92037, USA Req #283
Thursday, June 23, 2022

Job Summary

The Front Desk Receptionist is responsible for making a great first impression from all visitors and employees entering the building, acting as the building ambassador. This requires a person who is positive, vibrant, professionally dressed, well informed and a great communicator. A punctual, reliable and detail-oriented person is critical for this position. An outgoing, mature individual with the ability to perform multiple tasks is necessary.


Essential Duties and Responsibilities 

  • Answer multi-line telephone system, screen, and route calls to appropriate people
  • Take and relay messages via email and other forms of communication
  • Ability to appropriately answer inquiries about the organization
  • Greet visitors in a professional manner while maintaining security awareness
  • Ensure security at the front desk by unlocking front door for visitors, checking employee badges, and distributing and collecting visitor badges
  • Sort and distribute all incoming mail and applicable packages
  • Keep accurate inventory of postage funds and supplies on hand
  • Coordinate lunch delivery orders and payment for Fac/Ops Department
  • Provide miscellaneous clerical assistance as directed such as scanning, data entry, invoice tracking, departmental credit card reconciliation, and generating departmental purchase orders
  • Assist Facilities and Operations Department with special projects and daily tasks as requested (e.g. cost analyses, spreadsheets, forms, inventory, ordering, and vendor communication)
  • Assists in managing all employee and visitor parking lots while solving daily issues
  • Responsible to maintain and monitor online reservation system for UCSD parking permits and other reservations
  • Report Atrium, 1st floor conference rooms, copy room, lunchroom, and other main 1st floor needs
  • Responsible for communicating with vendors and Operations of required service
  • Responsible for all Certificate of Liability Insurance, Contractor and Vendor Safety Manual, and other documents as requested are current on file
  • Upkeep and control inventory in reception area and mailroom (visitor badges, badging supplies and security supplies, copy room supplies, front desk supplies, clean and clutter free, etc.)
  • Act as main point of contact with first shift security guard and updates the guard with critical and pass-down information
  • Assist in various communications to janitorial staff and management
  • Assist in renewal of parking permits each year as requested
  • Must demonstrate willingness to learn new processes and procedures
  • Cross-train in various operational duties to act as backup to other personnel and all other job duties as assigned


Leveling Requirements 

  • Position is full-time; M-F 8am-5pm and may be subject to change at any given time
  • High School Diploma or equivalent
  • Must have at least 2 years of related experience and/or training
  • Ability to interpret and carry out completion of a variety of instructions furnished in written, oral or schedule form
  • Outgoing, mature individual with ability to perform multiple tasks
  • Excellent verbal and written communication skills
  • Experience working in multicultural environment
  • Ability to work independently with minimal instruction
  • Superb customer service skills
  • Mid-level computer experience required and proficient in Microsoft Office
  • Accurate typing-minimum speed of 45 wpm
  • Must possess a high-level integrity and understand the importance of confidentiality


About LJI

In 2021, for the 4th time, LJI was named a “Top Workplace” in San Diego County according to the San Diego Union Tribune. LJI is located in the Science Research Park on the campus of UC San Diego, with easy access to the San Diego life sciences community and the La Jolla area. Full-time employment at LJI includes a competitive salary, medical/dental/vision benefits, paid vacation/sick leave, and contributions to a 403(b) retirement plan. 

LJI provides Equal Employment Opportunity (EEO) to all employees and applicants regardless of race, national origin, religion, sex, marital status, age, mental or physical disability, medical condition, veteran status, sexual orientation, or pregnancy. This applies to all personnel practices, including recruitment, hiring, training, promotion, compensation, benefits, transfers, educational assistance, and social and recreational programs.

With over 20 different countries represented, diversity is respected and celebrated at LJI. We are committed to ensuring a safe and compassionate environment that is equal, just, and fair. Science and discovery benefit from a diversity of talents, a diversity of approaches, and a diversity of perspectives. The La Jolla Institute’s Diversity, Equity, and Inclusion Initiative is designed to help us identify areas at the Institute that need improvement so we can together create an environment that is inclusive, provides equal opportunities, and opens doors that propel our research for human health. 

Other details

  • Job Function GA
  • Pay Type Salary
Location on Google Maps
  • 9420 Athena Cir, La Jolla, CA 92037, USA