Liability Claim Representative - Risk Management Claim Services, Inc.
Location: Onsite or Remote
Investigate and evaluate auto accident claims involving third party property damage claimed against a Landstar entity, reaching a fair and equitable resolution considering all available related factual material.
ESSENTIAL DUTIES and RESPONSIBILITIES include the following:
Review receipt of first notice of accident and input into claims system
Verify applicable insurance coverage and code accordingly
Obtain pertinent company and driver documents
Establish and set reasonable initial and updated reserve for anticipated or submitted claims based on available accident information, investigation or liability assessment
Conduct investigative activity on facts related to the occurrence and parties involved including contacting the BCO driver or team witnesses and unrepresented claimants
Incorporate applicable rule of negligence in liability evaluations based on jurisdiction of accident
Obtain police reports through approved vendors or directly from law enforcement agencies
Assign Independent Adjusters where necessary to conduct specific limited field investigation which may include photos, identification of witnesses, statements, etc.
Assign appraisers as needed to establish related damages, repair or replacement costs
Approve the use of rental vehicles, where justified, managing the appropriate rental costs and period of use
Mitigate claim costs by working closely with appraisers, body shops, repair facilities, tow companies, storage yards and other vendors
Evaluate potential exposure, make a liability assessment and determine an appropriate resolution
Obtain and document settlement or other authority from management where required
Respond timely to arbitration filings against a Landstar entity
Report injury claims, litigation or threat of litigation to management for handling or re-assignment
Document all factual claim activity in the company's electronic claims management system through notes, diaries and attachments
Review and approve related/justified claim expense invoices matching same against work
Submit information to ISO, OFAC, MVTIS, etc., and review outcomes for action required
Verify proper claimant ownership documents prior to issuing liability payments
Obtain Property Damage releases for agreed and approved settlement of final damages
Process valid and approved liability settlement payments and expense transactions
Working knowledge of Windows, Outlook, Word and Excel
Familiarity with claims processing systems
Excellent oral and written communication skills
General knowledge of auto insurance coverage
Negotiation and conflict resolution skills
Knowledge of rules, regulations and laws applicable to auto and transportation liability claims
Familiarity with common legal terminology
Possess a basic understanding of tort law, various rules of negligence, measure of damages, releases, statutory and general claims handling practices
Must be licensed in the state of Florida
EDUCATION and/or EXPERIENCE
High school diploma required with evidence of continuing education
Associates degree from a two-year college or other higher learning; preferredMinimum of two years related experience and/or training
Landstar is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin or any other characteristic protected by federal, state or local laws. Landstar will provide reasonable accommodation to applicants with disabilities where appropriate. Applicants requiring reasonable accommodation for any part of the application and hiring process should send an e-mail to email@example.com.
Landstar uses application information only for employment related purposes, including background investigations and regulatory compliance. Landstar will not disclose the information to any other person or entity, unless compelled by force of law. Landstar stores your application information on computers operated by Ceridian. This on-line application software is provided by Ceridian under an agreement which specifies that Ceridian will not disclose or make any use of application information stored on its secure servers.
- Pay Type Salary
- Landstar Risk Management, 13410 Sutton Park Dr S, Jacksonville, Florida, United States of America