Liability Claim Specialist - Risk Management Claim Services, Inc.

Landstar Risk Management, 13410 Sutton Park Dr S, Jacksonville, Florida, United States of America Req #2208
Wednesday, July 27, 2022


Investigate and evaluate third party bodily injury and property damage liability claims including non-complex litigation, reaching a fair and equitable resolution considering all factual material, applicable laws, rules and regulations                                               


  • Review initial accident/incident details, parties, damages or injuries involved
  • Verify applicable insurance policy and coverage code
  • Obtain pertinent company and driver documents
  • Conduct investigative activity including police report, confirming accident facts
  • Interview involved parties, witnesses and unrepresented claimants
  • Incorporate applicable rule of negligence in liability evaluations based on jurisdiction of accident
  • Establish reserves based on available claim information, investigation and liability assessment
  • Handle non-complex litigation and attend mediation as required
  • Comply with state specific rules and regulations
  • Maintain multi-state licensing, CE credits and stay current with industry developments
  • Comply with the company's policies, practices, and procedures 


  • Maintain active adjuster licensing
  • Working knowledge of Windows, Word, Excel and PDF document formats
  • Familiarity with electronic claims processing systems
  • Excellent oral and written communication skills
  • Sound negotiation, mediation and conflict resolution skills
  • Possess a general awareness of tort law, various rules of negligence, measure of damages and statutory or general claims handling practices
  • A recognition of electronic discovery and preservation of evidence
  • A general understanding of auto liability, general liability, physical damage, UM/UIM, No Fault (PIP) insurance coverage and WC liens
  • Ability to travel throughout the U.S. or Canada 


  • Minimum of a two-year college degree with demonstrated continued learning
  • At least three years related liability claims experience either in the transportation industry or similarly from an insurance company perspective                          
  • CPCU or Certificate in Risk Management a plus
  • Florida adjuster license required. Must qualify for multi-state licensing
  • Must have a valid driver's license 


  • Obtain and preserve shipping documents, driver logs, history, equipment records, etc.
  • Investigate accident facts, liability issues, need for experts, extent of related injuries and property damages, applicable statutes and formulate a liability assessment setting a strategy for resolution
  • Comply with reporting to ISO, OFAC, MVTIS, FMCSA, CMS, etc.
  • Ensure timely response to litigation filings, subpoenas and legal motions
  • Report high severity cases to Claim Director for possible transfer
  • Monitor litigation activity, respond to formal requests for production and other discovery requests
  • Be prepared to attend mediations or settlement conferences
  • Negotiate final resolution with claimants or their legal representatives, considering ADR forums
  • Review and process justified claim and litigation expenses
  • Identify potential fraud indicators for potential SIU assignment
  • Obtain settlement agreements, approved releases or suit dismissals on claim resolutions
  • Other duties as assigned


Landstar is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin or any other characteristic protected by federal, state or local laws. Landstar will provide reasonable accommodation to applicants with disabilities where appropriate. Applicants requiring reasonable accommodation for any part of the application and hiring process should send an e-mail to


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  • Pay Type Salary
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  • Landstar Risk Management, 13410 Sutton Park Dr S, Jacksonville, Florida, United States of America