BCO Advisor - Field Operations Centers

Landstar Transportation Logistics, 13410 Sutton Park Dr S, Jacksonville, Florida, United States of America Req #2164
Friday, June 24, 2022

Location: Jacksonville
Remote 

SUMMARY

Assist and educate Owner Operators in day-to-day business decisions through frequent and consistent contact beginning after orientation. Responsible for acclimating Owner Operators to Landstar systems within 120 days.

 

ESSENTIAL REQUIREMENTS

  • Initiate and document first contact with new Owner Operators
  • Perform oral and written review with Owner Operator at 45 and 90 day intervals
  • Gather critical information pertaining to new Owner Operators to promote retention
  • Track and measure weekly gross/net revenue
  • Handle incoming calls
  • Provide guidance about the importance of planning and being productive
  • Monitor inactivity to ensure Owner Operators receive timely counsel on barriers for generating revenue
  • Meet face-to-face with Owner Operators if needed to provide solutions for existing or potential problems
  • Other duties as assigned 

REQUIRED SKILLS

  • Working knowledge of Microsoft Word , Excel, and Outlook
  • Excellent problem solving skills
  • Good organizational skills
  • Proficient math skills
  • Excellent communication skills
  • Must be able to perform quality work with minimal supervision

PREFERRED SKILLS

  • Strong customer service background in a call center environment
  • Data entry skills, 88 kpm
  • Excellent geographical knowledge 

EDUCATION, CERTIFICATIONS, AND EXPERIENCE

  • High school diploma or general education degree (GED) required
  • One to three years of relevant experience required

Landstar is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin or any other characteristic protected by federal, state or local laws. Landstar will provide reasonable accommodation to applicants with disabilities where appropriate. Applicants requiring reasonable accommodation for any part of the application and hiring process should send an e-mail to employment@landstar.com.

 

Privacy Policy

Landstar uses application information only for employment related purposes, including background investigations and regulatory compliance. Landstar will not disclose the information to any other person or entity, unless compelled by force of law. Landstar stores your application information on computers operated by Ceridian. This on-line application software is provided by Ceridian under an agreement which specifies that Ceridian will not disclose or make any use of application information stored on its secure servers.

Other details

  • Pay Type Hourly
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  • Landstar Transportation Logistics, 13410 Sutton Park Dr S, Jacksonville, Florida, United States of America