191 - Insurance Commercial Lines Agent I - Non-Producer

Scope of Work

Under the guidance of the Commercial Lines Manager, this candidate will service a book of business that they will be responsible to retain. In addition, he/she will cross sell business and provide customer support to their assigned producer.  

Essential Functions (3)

• Daily Servicing - Process a variety of items inclusive of but not limited to: Changes, Certificates and ID cards, Claims, Cancellation Follow ups, client inquiries as well as carrier questions accurately and efficiently.
• Renewal Review & Marketing: Review and if necessary re-market existing accounts, average in complexity, in order to provide the client with the strongest coverage for the best price.
• New Business – Work hand in hand with production staff to input, market, follow up and provide support necessary to procure new business.

Other Duties and Responsibilities:

• Promotes the Kennebunk Savings Brand by recommending our products and services, supporting our community focus & commitment to being a premier employer
• Understands, supports and adheres to applicable organizational policies/procedures and state/federal regulations
• Consistently emphasizes the importance of teamwork in the department and company at large
• Responsible for keeping abreast of company news and information
• Responsible for completing required training and policy review
• May serve on various committees
• Willingness to take on additional tasks and duties

Certifications/Licenses Required

Property & Casualty License

CIC,CISR or AAI designation preferred

Desired Knowledge, Skills & Abilities:

• Proficiency with Insurance Property & Casualty Coverages, Carriers  & Products
• Displays high level of regard for trust and confidentiality
• Proficient in Microsoft Office Products and Carrier websites.
• Displays strong written and verbal communication skills
• Displays strong organization skills and the ability to multi-task to meet established deadlines
• Demonstrates a high level of accuracy and attention to detail
• Effectively uses analytical skills to solve coverage issues as well as identify client needs.
• Prior knowledge of Insurance Requirements is preferred
• Ability to adapt to change

 

Desired Job Experience

• 5  years of related insurance experience
• Experience in a professional, service focused and fast-paced environment

Desired Education

• High school or General Education Diploma

Working Conditions/Minimum Physical Requirements

• Physical surroundings are generally pleasant and comfortable with minimal exposure to injury or other hazards 
• Dexterity of hands and fingers to operate a computer and other office equipment
• Lifting and moving of moderately heavy objects on occasion
• Normally seated for extended periods of time

External and internal applicants, as well as position incumbents who become disabled as defined under the Americans with Disabilities Act, or Maine/New Hampshire Human Rights Commissions, must be able to perform the essential job functions (as listed) either unaided or with the assistance of a reasonable accommodation to be determined by management on a case-by-case basis.