Customer Service Assistant I - Part Time 20.5 hours - Eliot

Eliot, ME 03903, USA Req #425
Thursday, June 9, 2022
This position is  Part Time 20.5 hours / week 
** The starting pay for this position is $17.00 per hour plus $3.00 per hour shift differential **

Scope of Work

Traditionally known as a teller, the individual in this role will accurately and efficiently process a variety of customer transactions.  This individual will be knowledgeable of our company’s products and services to effectively meet the customer’s needs and provide a high level of customer service.

Essential Functions (3)

  • Transaction Processing/Cash handling - Process a variety of teller transactions accurately and efficiently which may include deposits, withdrawals, loan payments, check cashing, verifying incoming/outgoing cash, and  daily balancing of cash drawer/vaults
  • Customer Experience– Displays the following attributes: friendly, outgoing, professional, courteous, projects a positive image, resolves problems quickly and efficiently, and is respectful to customers.
  • Product/Technical Knowledge – Maintains a working knowledge of company products and services in order to communicate effectively with customers.  Proficient with technology required for the teller position. 


Other Duties & Responsibilities:

  • Promotes the Kennebunk Savings Brand by recommending our products and services, supporting our community focus & commitment to being a premier employer
  • Understands, supports and adheres to organizational policies and procedures
  • Consistently emphasizes the importance of teamwork in the department and company at large
  • Responsible for keeping abreast of company news and information
  • Responsible for completing required training and policy review
  • May serve on various committees
  • Willingness to take on additional tasks and duties


Certifications & Licenses Required

  • N/A


Desired Knowledge, Skills & Abilities:

  • Displays high level of regard for trust and confidentiality
  • Has a working knowledge of Microsoft Office Products
  • Displays strong written and verbal communication skills
  • Displays strong organization skills and the ability to multi-task to meet established deadlines
  • Demonstrates a high level of accuracy and attention to detail
  • Effectively uses analytical skills to solve technical, as well as, non-technical problems
  • Prior knowledge of banking regulations is preferred
  • Ability to adapt to change


Desired Job Experience

  • Experience in a professional, service focused and fast-paced environment


Desired Education

  • High school or General Education Diploma


Working Conditions/Minimum Physical Requirements

  • Physical surroundings are generally pleasant and comfortable with minimal exposure to injury or other hazards 
  • Dexterity of hands and fingers to operate a computer and other office equipment
  • Lifting and moving of moderately heavy objects on occasion
  • Standing for extended periods of time


External and internal applicants, as well as position incumbents who become disabled as defined under the Americans with Disabilities Act, or Maine/New Hampshire Human Rights Commissions, must be able to perform the essential job functions (as listed) either unaided or with the assistance of a reasonable accommodation to be determined by management on a case-by-case basis.

Other details

  • Job Family Banking
  • Pay Type Hourly
  • Min Hiring Rate $20.00
  • Max Hiring Rate $22.55
  • Travel Required No
  • Required Education High School
Location on Google Maps
  • Eliot, ME 03903, USA