Aftermarket Business Manager - West Coast

Company Profile

78 years and countless innovations later, JCB has grown to become one of the largest heavy equipment manufacturers in the world, providing a wide range of products across the construction, agricultural, compaction, industrial and waste & recycling industries and our people are at the heart of our business. 

As a family owned business we answer to our customers, not a group of shareholders. That freedom allows us to concentrate on developing the latest technologies and incorporating them into our equipment. We focus on what our customer needs on the jobsite – a machine that holds up in the toughest environment and increases their productivity.

At JCB, we stand behind our products – and our name.

Position Summary

This role is an opportunity to lead JCB’s aftermarket product growth strategy in North America, delighting our customers by innovating new products to meet market demand and promoting our existing range.

As part of JCB’s aftermarket team you will work closely with customers, key suppliers, marketing, JCB dealers and our internal engineering team to develop a clear product growth strategy and successfully deliver upon a financial forecast. You will be responsible for leading the business analytics, product and commercial team to capture target market share on key products. This role will strategically identify growth opportunities and innovate new products from concept to market solution.

Nature & Scope

Reporting to the General Manager – Aftermarket. This role is based in Savannah, GA.

What you will be able to do

• Lead the delivery of JCB’s aftermarket growth strategy in North America.
• Identify opportunities to expand JCB’s product portfolio based on market opportunity and customer requirements.
• Work in partnership with a global parts team to align product, marketing and sourcing strategy.
• Create business plans to prioritize product opportunities based on market research.
• Establish revenue targets and implement key initiatives to deliver results.
• Provide insight to product engineering teams on future technical requirements.
• Report on market share position, sales activity and opportunities, using business analytical tools.
• Ensure competitive market based pricing is offered to support business growth.
• Maintain a profitable commercial model, mange business costs and maximize product value for customers.
• Implement measures to reduce the environmental impact and improve the sustainability of the business.
• Lead and develop a team of existing people to reach their potential, while strategically adding to the team where required with new talent.

Requirements for the position

• Bachelor’s degree in engineering or related field, or equivalent experience and training.
• 3+ years of experience in developing a product strategy, conducting market research and project management.
• Strong communications skills across multiple media. Including presentation skills to large groups, customers and a range of seniority within a company.
• Demonstrated organizational skills and the ability to manage and prioritize multiple tasks.
• Enthusiastic approach to challenges with history of exercising a growth mindset.
• Motivated and independently driven, ability to lead own direction and that of a multifunctional team.
• Able to demonstrate innovative approach, not afraid to challenge the current state.
• Knowledge of a dealer or construction company’s business model preferred.
• Aftermarket or sales experience in construction / agricultural or similar industry preferred.

What you will receive in return

• As part of the JCB family you will receive a comprehensive benefits package, competitive salary, PTO allowance, retirement plans and much more.
• Supported personal development with technical and professional training
• JCB is an equal employment opportunities (EEO) employer in accordance with applicable federal, state and local laws. JCB complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities.

Job Conditions & Physical Requirements

• Both office environment and occasionally manufacturing/factory environment
• Travel to dealer, customer and supplier locations / field based environment (<20%)
• Subject to noise and temperature changes

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to:

• Sit; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear.
• The employee is occasionally required to stand and walk.
• The employee must frequently lift and/or move up to 10 pounds.
• Specific vision abilities required by this job include close vision, distance vision, depth perception, and ability to adjust focus.