Case Associate

Brooklyn, NY 11209, USA Req #567
Tuesday, August 2, 2022
Make a bigger difference
Case Associate


The Jewish Board delivers innovative, best-in-class mental and behavioral health services to
over 45,000 New Yorkers each year. We are unique in serving everyone from
infants and their families, to children, teens, and adults. That adds up to
countless opportunities to use your skills, training, and compassion to make a
difference in the lives of others.  


Similarly, we support our employees through benefits like, professional development opportunities and paid supervision. Some of our other benefits include:

  • 15 agency holidays and 15 sick days in addition to
         generous vacation days

  • Health/dental/vision plans that are subsidized up to

  • Tuition assistance and educational loan forgiveness

  • Access to 403(b) retirement benefits and a pension.




The Jewish Board’s Adult Residential Division supports adults with
serious and persistent mental illness to live in the community with as much
independence as possible. Using a non-judgmental harm reduction approach, staff
model and guide the residents to create and meet personalized recovery goals,
to develop independent living skills, and to live in a healthy and secure
manner. Our work is guided by principles that emphasize the critical importance
of stable housing, utilize a culturally competent and anti-racist lens, and
emphasize the dignity and legitimacy of each individual’s journey.


The Case Associate is responsible for helping residents of The Jewish Board’s supported housing programs live in the community as independently as possible.  Responsibilities include but, are not limited to:

  • Evaluating and assessing independent living skills, and supporting
         residents in meeting individual goals

  • Advocates on behalf of residents with other services providers

  • If carrying a caseload, practices
    person-centered and collaborative service planning with residents, also
    ensuring service plans are completed and signed by residents according to

    regulatory guidelines and standards

  • Supports residents toward the goal
    of medication management independence, including appropriate person-centered



    The Jewish Board is currently looking for talented professionals of all cultures, religions, races, and gender expressions with the following qualifications:

  • AA/S degree and two year of experience in a community mental health setting OR GED and at least five (5) years
    of experience in a community mental health setting is required

  • Excellent resident engagement
    skills; Strong verbal and written communication skills required

  • Attention to detail

  • Ability to work independently as
    well as with a team

  • Ability to travel to visit
    residents in apartments or to escort residents; Valid driver’s license and
    willingness to drive agency van preferred.

  • Willingness to work with a
    seriously mentally ill population, many with experiences of homelessness and
    substance use.

  • Compassion and respect for
    vulnerable individuals

  • Patience and understanding for the
    sometimes slow process of stabilization and recovery

We respect diversity and accordingly are an equal opportunity employer that does not discriminate on the basis of race, color, creed, religion, national origin, alienage, citizenship status, age, disability, sex, gender, gender identity or expression (including transgender status), sexual orientation, marital status, partnership status, veteran status, genetic information, or any other status protected by applicable federal, state, or local law.

This applies with respect to recruiting, hiring, placement, promotion, transfer, training, compensation, termination, assignments, benefits, employee activities, access to facilities and programs, and all other terms and condition of employment as well as general treatment during employment.

 We will endeavor to make a reasonable accommodation to the known physical or mental limitations of qualified employees with disabilities, without regard to any protected classifications, unless the accommodation would impose an undue hardship on the operation of our business. Any employees who need assistance to perform their job duties because of a physical or mental condition should contact human resources.

Other details

  • Job Family Clinical Staff [300s]
  • Job Function Medical Professionals
  • Pay Type Hourly
  • Employment Indicator 8865 - Residential/Shelter Clerical Workers
Location on Google Maps
  • Brooklyn, NY 11209, USA