WORKING WITH US
The Jewish Board delivers innovative, best-in-class mental and behavioral health services to over 45,000 New Yorkers each year. We are unique in serving everyone from infants and their families, to children, teens, and adults. That adds up to countless opportunities to use your skills, training, and compassion to make a difference in the lives of others.
Similarly, we support our employees through benefits like, professional development opportunities and paid supervision. Some of our other benefits include:
- 15 agency holidays and 15 sick days in addition to 3 weeks’ vacation days at hire
- Health/dental/vision plans that are subsidized up to 80%
- Tuition assistance and educational loan forgiveness
- Access to 403(b) retirement benefits and a pension.
- Unlimited employee referral bonus opportunities
- Commitment to diversity, equity, and inclusion through our many company initiatives, including employee resource groups (ERGs) like Confronting Structural Racism (COR), Coalition Against Anti-Semitism (CAAS), and the LGBTQ Steering Committee
- This position is eligible for a sign-on bonus
ABOUT THE JOB
The Crown Heights Counseling Center provides individual, couples, family, and group counseling in a comfortable, confidential environment. The licensed mental health professionals provide a wide range of services, including counseling for the aging, metal health assessments and crisis intervention, medication evaluation and management, as well as counseling service for school-age children.
The Team Director is a member of the program’s leadership team and is primarily responsible for clinical services and administrative operations of a distinct program/service within a larger, existing community program. The Team Director is responsible for clinical supervision and professional development of staff, quality service delivery, and building and maintaining collaborative relationships with funders and partners. Additionally, this position is responsible for ensuring clients receive timely access to quality clinical services; overseeing administrative functions to support program operations; and ensuring program compliance with federal, state, and city regulatory bodies and funding entities.
The responsibilities of the Team Director include the following:
Responsible for development and oversight of new clinical services or models of care to effectively meet the clinical needs of the individuals/families and communities we serve as well as ensuring clients have timely access to quality clinical care. Duties are as follows:
- Identify gaps in clinical services at the program level and develop potential solutions to fill the gap
- Lead the implementation of evidence based treatment or have direct oversite and responsibility for innovative models of care, in partnership with JB training department and/or external agencies
- ensure clients have timely access to care by ensuring admissions and discharges are completed in a timely manner, assigning cases in a timely manner and ensuring clinicians have adequate case load sizes to minimize clients’ wait for services
- Monitor show rates and/or census and appointment availability
- Outreach to the community representing the array of services offered and discussing referral proceses.
- Build collaborative relationships and working partnerships with community members and other organizations.
- Provide direct services to clients, as needed, including intakes and crisis interventions
- Supervision of crisis intervention services
- Other clinical duties as assigned
Responsible for ensuring quality clinical services are provided as follows:
- Implementation of quality improvement initiatives
- Participate in quality assurance activities such as chart reviews and utilization management
- Provide individual and group supervision to program staff
- Integrate recovery, rehabilitation, treatment and vocational components of the program, as appropriate
- Monitor and follow up on program incidents
- Responsible for ensuring appropriate staffing to support clinical care and evaluating staff performance. Duties include the following:
- Participating in hiring and orienting of new staff
- Timely completion of performance appraisals and appropriately addressing performance concerns
- Conducting or participating in staff training and development
- monitoring staff attendance and vacation scheduling to ensure for program coverage
- Supervising of staff, as appropriate to licensure
- Planning and participating in other program activities.
Administrative Functions and Program Operations
As part of the leadership team, responsible for ensuring program operations are conducted efficiently; the program remains in compliance with relevant regulatory entities, and is fiscally viable. Duties are as follows:
- Facilitate team meetings, case conferences, and other meetings as assigned
- Ensure program and staff are in compliance with regulations and standards of care that govern the program
- May be responsible for completing budgets and/or providing significant input into the budget process
- Utilize a variety of electronic databases to monitor billing and address any fiscal or billing issues that arise
- Obtain, track, and analyze data specific to the program requirements and for reporting purposes
- Participate in external program meetings and events required by funding and/or governing bodies, as part of program management, identify and develop systems to improve program operations
- Serve as a liaison to organizations, programs, and referral partners within the Jewish community.
- Participate in meetings with school leadership to strengthen partnership with the clinic and help ensure effective service delivery
- May serve as back up to other program leaders, assuming responsibility for operations in their absence
- Other administrative duties as assigned
The Jewish Board is currently looking for talented Team Directors of all cultures, religions, races, and gender expressions with the following qualifications:
- Masters degree in human services and New York State clinical licensure in social work (LCSW), consistent with regulatory and/or contract requirements and at least 3 years prior experience in a supervisory/leadership role in a behavioral health program.
- Solid clinical skills and knowledge of evidence based practices.
- Excellent organizational skills, teamwork and communication skills.
- Experience working with electronic medical records and proficient with use of Microsoft Office software.
- Familiarity and knowledge of Orthodox Jewish Community required.
- Bilingual (English/Hebrew) speaker preferred.
We respect diversity and accordingly are an equal opportunity employer that does not discriminate on the basis of race, color, creed, religion, national origin, alienage, citizenship status, age, disability, sex, gender, gender identity or expression (including transgender status), sexual orientation, marital status, partnership status, veteran status, genetic information, or any other status protected by applicable federal, state, or local law.
This applies with respect to recruiting, hiring, placement, promotion, transfer, training, compensation, termination, assignments, benefits, employee activities, access to facilities and programs, and all other terms and condition of employment as well as general treatment during employment.
We will endeavor to make a reasonable accommodation to the known physical or mental limitations of qualified employees with disabilities, without regard to any protected classifications, unless the accommodation would impose an undue hardship on the operation of our business. Any employees who need assistance to perform their job duties because of a physical or mental condition should contact human resources.
- Job Family Program Administration [500s]
- Job Function Managers
- Pay Type Salary
- Employment Indicator 8810 - Clerical Office Employees NOC
- Required Education Master’s Degree
- 1055 St Johns Pl, Brooklyn, NY 11213, USA