Administrative Assistant

2020 Coney Island Ave, Brooklyn, NY 11223, USA Req #2553
Thursday, April 14, 2022
Make a bigger difference

The Jewish Board delivers innovative, best-in-class mental and behavioral health services to over 45,000 New Yorkers each year. We are unique in serving everyone from infants and their families, to children, teens, and adults. That adds up to countless opportunities to use your skills, training, and compassion to make a difference in the lives of others. 

Similarly, we support our employees through benefits like, professional development opportunities and paid supervision. Some of our other benefits include:

  • 15 agency holidays and 15 sick days in addition to generous vacation days at hire
  • Health/dental/vision plans that are subsidized up to 80%
  • Tuition assistance and educational loan forgiveness
  • Access to 403(b) retirement benefits and a pension.
  • Unlimited employee referral bonus opportunities
  • Commitment to diversity, equity, and inclusion through our many company initiatives, including employee resource groups (ERGs) like Confronting Structural Racism (COR), Coalition Against Anti-Semitism (CAAS), and the LGBTQ Steering Committee

The Brooklyn REAL PROS program offers recovery-oriented and rehabilitation services for individuals 18 years and older who are living with mental illness. Participants develop personalized recovery plans to realize life role goals and integrate into the community. The program utilizes evidence-based practices, person-centered individual and group services, and optional vocational and clinical services to assist participants in achieving their goals.

The Administrative Assistant provides office and administrative support for the program such as answering phones, data entry, photocopying, filing, and other tasks that support the smooth operation of the program.


Specific responsibilities include:

  • Assisting with solving problems related to insurance and billing, working closely with program and central office staff.
  • Maintaining organized billing and work files.
  • Answering calls; taking accurate messages and routing calls.
  • Providing basic clerical coverage including photo copying, faxing, scanning, shredding, etc.
  • Meeting and greeting participants and site visitors and manage activity area.
  • Assisting with the distribution of Medicaid transportation cards/money.
  • Maintaining participant attendance books and sign-in and sign- out sheets.
  • Coordinating all aspects of the Child and Adult Care Food Program (CACFP), including meal sign ins and counts, meal record books, billing, enrollment, documentation and compliance-related requirements
  • Preparing intake packets for new participant admission.
  • Scanning documents into the EMR.
  • Ensuring that copy machines are stocked with paper; report any malfunctions to office manager/supervisor/program director.
  • Organizing and maintaining all hard copy charts including active and discharged participants.
  • Assisting director and office manager with administrative projects as needed.
  • Collaborating with PROS team responsible for providing guidance and support to participants
  • Other duties as assigned.

The Jewish Board is currently looking for talented Administrative Assistants of all cultures, religions, races, and gender expressions with the following qualifications:

  • High School Diploma and two years of experience working with adults living with mental illness or a BA or BSW Degree and some experience in a community or social service a secretarial/administrative assistant capacity.
  • Experience working with clients with severe mental illness and substance use.
  • Strong attention to detail.
  • Ability to communicate effectively. 
  • Able to work as part of an interdisciplinary team
  • Knowledge of PC software (specifically office automation products) including Excel spreadsheets.

We respect diversity and accordingly are an equal opportunity employer that does not discriminate on the basis of race, color, creed, religion, national origin, alienage, citizenship status, age, disability, sex, gender, gender identity or expression (including transgender status), sexual orientation, marital status, partnership status, veteran status, genetic information, or any other status protected by applicable federal, state, or local law.

This applies with respect to recruiting, hiring, placement, promotion, transfer, training, compensation, termination, assignments, benefits, employee activities, access to facilities and programs, and all other terms and condition of employment as well as general treatment during employment.

 We will endeavor to make a reasonable accommodation to the known physical or mental limitations of qualified employees with disabilities, without regard to any protected classifications, unless the accommodation would impose an undue hardship on the operation of our business. Any employees who need assistance to perform their job duties because of a physical or mental condition should contact human resources.

Other details

  • Job Family Program Administration [500s]
  • Job Function Misc Clerical
  • Pay Type Hourly
  • Employment Indicator 8810 - Clerical Office Employees NOC
  • Travel Required No
  • Required Education High School
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Location on Google Maps
  • 2020 Coney Island Ave, Brooklyn, NY 11223, USA