Case Manager

2521 Westchester Ave, The Bronx, NY 10461, USA Req #2457
Friday, April 8, 2022
Make a bigger difference


The Jewish Board delivers innovative, best-in-class mental and behavioral health services to over 45,000 New Yorkers each year. We are unique in serving everyone from infants and their families, to children, teens, and adults. That adds up to countless opportunities to use your skills, training, and compassion to make a difference in the lives of others.  

Similarly, we support our employees through benefits like, professional development opportunities and paid supervision. Some of our other benefits include:

  • 15 agency holidays and 15 sick days in addition to generous vacation days
  • Health/dental/vision plans that are subsidized up to 80%
  • Tuition assistance and educational loan forgiveness
  • Access to 403(b) retirement benefits and a pension.



The Westchester Avenue Community Residence (Bronx, NY) provides family-oriented and supportive Child and Teen Services to boys and girls, ages of 15-18 years old who are struggling with a wide range of psychiatric diagnoses, emotional crises, mental health, and behavioral issues. Under their individualized service plans, youth receive comprehensive clinical treatment and education, and are able to develop independent living skills and adaptive coping strategies for managing of their emotional and behavioral issues in order transition back into their home communities.

The Case Manager at Westchester Avenue CR works directly with adolescents in residence, assisting them and their families by providing short-term case management services, including referrals, outreach, and collaborating with all parties involved regarding the individualized plans, health and well-being of the residents and their families.


 Responsibilities include, but are not limited to:


  • Collaborating with family, clinicians, educators and staff; Consulting with Therapists, Psychiatrists, Case Planners, and the Education Team
  • Weekly visits with youth; effective family communication; acting as a figure of support for youth to appropriately express their feelings
  • Providing referrals to community social services agencies; and connections to resources specific to clients’ diagnosis; outreach as necessary
  • Maintaining weekly Progress Notes, including documentation of youth’s general progress and treatment while in the program; collecting/reviewing progress notes provided by the Family Based Treatment Parents, including medication monitoring forms
  • Understanding and cooperation with regard to the youth’s medication needs
  • Working with the team of family specialists on managing the emergency phone line during after work hours
  • Maintaining communication with Bio-parents and facilitate reintegration with the family of origin
  • Discharge planning, including education, work readiness, and social adaptability; participating in Discharge Meetings
  • Completing monthly reports and documentation for Medicaid billing
  • Facilitating Weekly Caring Families group meetings with youth; and Monthly Service Plan Reviews
  • Attending necessary trainings and case conferences as needed
  • Other duties as assigned



  • A Bachelor’s Degree in Psychology, Social Work, or related field is required, PLUS 4 years of prior experience working with youth with mental health issues
  • OR Master’s Degree in Social Sciences, with 2 years of prior experience working with youth with mental health issues
  • A current, valid clean Driver’s license is required for this position

We respect diversity and accordingly are an equal opportunity employer that does not discriminate on the basis of race, color, creed, religion, national origin, alienage, citizenship status, age, disability, sex, gender, gender identity or expression (including transgender status), sexual orientation, marital status, partnership status, veteran status, genetic information, or any other status protected by applicable federal, state, or local law.

This applies with respect to recruiting, hiring, placement, promotion, transfer, training, compensation, termination, assignments, benefits, employee activities, access to facilities and programs, and all other terms and condition of employment as well as general treatment during employment.

 We will endeavor to make a reasonable accommodation to the known physical or mental limitations of qualified employees with disabilities, without regard to any protected classifications, unless the accommodation would impose an undue hardship on the operation of our business. Any employees who need assistance to perform their job duties because of a physical or mental condition should contact human resources.

Other details

  • Job Family Clinical Staff [300s]
  • Job Function Medical Professionals
  • Pay Type Hourly
  • Employment Indicator 8833 - Hospital - Professional Employees
  • Travel Required Yes
  • Required Education Bachelor’s Degree
Location on Google Maps
  • 2521 Westchester Ave, The Bronx, NY 10461, USA