Traffic Management Center - Operator

Staunton, VA 24401, USA Req #187
Wednesday, June 8, 2022

We currently have multiple openings for Traffic Management Center – Operators for our Staunton Virginia Department of Transportation location. Traffic Management Center (TMC) Operators monitor assigned roadways to detect, verify, and manage travel-impacting events (e.g., congestion, crashes, roadwork).    


What you will be doing: 

  • Operators respond to and manage traffic incidents by providing traveler information to the public, dispatching field responders, and communicating/coordinating with internal and external stakeholders.
  • Operators work in a control room and use computer systems for incident reporting and to control field technology (e.g., traffic cameras, electronic message signs).
  • Operators use a telephone and two-way radios to dispatch resources and communicate with responders and agencies for coordinated traffic incident management.
  • Operations employees (operators, supervisors, etc.) are designated as essential personnel, and must be able to work in all conditions (e.g., severe weather, pandemic).
  • Further, the role may require additional hours and flexibility of scheduling in response to increased demands of significant events as this is a 24 hour/7 days per week operation.
  • The position requires a full commitment to the team and to the important mission of providing a safe, efficient, and reliable transportation system. 

What you need to be successful in this role:

  • High School Diploma/Equivalent
  • Excellent verbal communication skills over phone and in person   
  • Ability to work in a fast-paced work environment   
  • Ability to take direction and follow detailed procedures   
  • Excellent attention to detail
  • Punctual and reliable schedule adherence   

What’s in it for you:


  • Incentive-based fiscal year-end bonuses
  • 401(k)/Retirement savings plan and match on day one
  • Comprehensive medical and dental coverage
  • Vision plan
  • Life insurance
  • Medical reimbursement plans
  • Disability coverage
  • Generous paid-time-off (PTO) benefits
  • Family-friendly programs
  • Comprehensive education assistance program
  • In-house training programs


Iteris, Inc. (NASDAQ: ITI) is a pioneer and leader in smart mobility, providing industry-leading technologies and services that help cities, states and commercial enterprises achieve safer, smarter and more sustainable transportation systems. From AI-powered sensors and connected vehicle technologies at the intersection to powerful cloud-based software solutions, and a broad range of consulting services – from intelligent transportation system (ITS) planning, design and engineering to staffing and operations, and much more – Iteris is the only company positioned to deliver the future of smart mobility. And we want YOU to join us on this important journey!


Iteris, Inc. is an Affirmative Action and Equal Employment Opportunity (EEO) employer.  We do not discriminate on the basis of age, race, gender identity and expression, color, sexual orientation, marital status, pregnancy or related conditions (including breastfeeding), national origin/ancestry, religion, military/veteran status, genetic information, citizenship status or any other characteristic and group protected by applicable law.  Iteris, Inc. complies with the Americans with Disabilities Act to ensure equal access to all qualified individuals with a physical or mental disability.  This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. A valid driver’s license may be required based on essential duties.

Other details

  • Job Function TOC
  • Pay Type Hourly