Guaranty Bank & Trust

Deposit Operations Specialist

Pittsburg, TX 75686, USA Req #995
Tuesday, August 9, 2022

Imagine working somewhere that offers more than a steady paycheck; a place where you have ownership, employees are celebrated and growth is encouraged, both personally and professionally. At Guaranty Bank & Trust, we improve the financial well-being of our customers while delivering a "Raving Fans" experience, both for customers and employees. 

We are eager to welcome you as a new Deposit Operations Specialist I to our team who will help us continue to drive change, create a fun and inclusive work environment while bringing creative and open- minded ideas to our people experience through the lens of our core values.

How do you know if this is the right opportunity for you?
We’ve included the traditional job responsibilities, but there are a few guiding principles taken directly from our Culture Book which we want to share to help you identify if your personal values align with ours, such as:

  • We look at the organizational chart as a framework, not an enclosure.
  • Everyone at Guaranty is an owner and business development ambassador, thanks to our ESOP.
  • We do things the ethical and honest way every time because it’s the only way.
  • We are always looking ahead, reading ahead and thinking ahead.


The Deposit Operations Specialist I will perform a variety of clerical duties related to Deposit Services.  This position provides a wide range of support to Deposit Services Managers and all other bank departments and locations.  This position includes reviewing, processing and updating daily work while providing excellent customer service.  The job functions are:  

 

Job Duties:

  • Represent the Bank in a courteous and professional manner.
  • Respond to inquiries and questions from internal and external customers.
  • Balance report totals to general ledger totals daily, locating and correcting errors.
  • Assist with reviewing, processing, and performing daily operational duties. 
  • Review and analyze items utilizing fraud software.
  • Assist with debit card fraud review and analyze patterns for fraud prevention.
  • Accept and make account transfers for customers via telephone.
  • Assist with processing daily wires. 
  • Assist customers with debit card questions.
  • Must be willing to do repetitive work.
  • Develop and maintain an in-depth knowledge of bank products, services, department procedures and policies, and regulations to ensure accurate handling of customer inquiries.
  • Comply with compliance and privacy policies and procedures to maintain confidentiality and information protection. 
  • Comply with all federal, state, and local regulatory rules and regulations governing financial institutions, as well as all company policies and procedures.
  • Complete and pass all required regulatory compliance training as assigned.
  • Perform any additional duties and tasks assigned by management.

           

Qualifications & Skills:        

  • Self-motivated with a strong work ethic and ability to handle high pressure situations.
  • Strong written and verbal communication skills.
  • Good analytical skills with ability to problem solve with excellent attention to detail.
  • Strong organizational skills, ability to work as part of a team.
  • Proficiency in Microsoft Word, Excel and Outlook.
  • Bilingual (English/Spanish) preferred.

 

Education, Experience & Licenses:

  • High School diploma or equivalent.
  • Minimum 6 months customer service experience.
  • Minimum 6 months previous banking or general accounting experience.
  • Minimum 1 year experience with computer skills including Microsoft Word, Excel and Outlook.

Other details

  • Pay Type Hourly
  • Required Education High School
Location on Google Maps
  • Pittsburg, TX 75686, USA