Agile Solutions Architect 2 - Digital Solutions

8605 Explorer Dr, Colorado Springs, CO 80920, USA Req #1357
Tuesday, June 28, 2022
Headquartered in Colorado Springs, Colorado, Focus on the Family has nearly 600 employees who work to achieve the mission of enriching the lives of families, engaging the culture, advocating for life and spreading the Gospel of Jesus Christ. The work is meaningful, the culture is rewarding, and the purpose is eternal.

The Agile Solutions Architect 2 position exists to work collaboratively with product managers, other solution architects, technical teams, and ministry leadership. This position shepherds the definition, design, implementation, and enhancement of the technologies and code bases that support a set of Focus on the Family’s digital products and/or associated business systems. This position is also responsible for working closely with key business stakeholders to understand current and desired business strategies, capabilities, and requirements; assisting in turning those needs into product and technical roadmaps; and creating prioritized backlogs for their technical team that lead to innovative and sustainable solutions to complex business problems. The Agile Solutions Architect 2 is a fully dedicated member of a technical Agile team.

Essential Duties/Responsibilities:

Acts as a liaison between select product managers, key ministry stakeholders, and an Agile team, fostering productive, collaborative relationships to ensure that business value and vision are achieved in an effective and efficient manner

Collaborates closely with select product managers to learn, understand and anticipate the business strategies, problems, capabilities, and requirements for their digital products and/or associated business systems

Collaborates with their Agile team to research, determine, document, and recommend the best solution for a given set of requirements and articulate the trade-offs involved in choosing one solution over another

Collaborates with their Agile team to design, deliver, integrate, maintain, and/or enhance technology solutions, including enterprise applications, custom software, cloud infrastructure, web/mobile applications, or the like.

May collaborate specifically on solutioning complex problems or requirements around the use of Salesforce products and architecture

Contributes to and evangelizes the ministry’s technology strategy, principles, architecture, and governance, acting as a SME for assigned ministry products, business systems, and related industry best practices. Assists the ministry in keeping its technology stack simple, agile, and safe

Collaborates with product managers in the creation, maintenance, and execution of applicable product and associated technical roadmaps

Creates, prioritizes, and manages an up-to-date, visible, transparent, and DEEP backlog that supports the product and technical roadmaps for assigned digital products, as well as their ongoing maintenance and enhancement. Grooms associated user stories, clearly defining the business value, need and requirements in a way that is easily understandable by both business stakeholders and an Agile team

Validates that an Agile team has delivered agreed upon solutions and desired business value. Gives final acceptance for user stories, holding the team accountable that delivered solutions meet the agreed upon “definition of done”

Leads review sessions (demos) with product managers, key business stakeholders and an Agile team, telling the story of the business value delivered and why stakeholders should care. Encourages and curates effective feedback and ensures it is appropriately incorporated into backlogs

Facilitates healthy discussion and conflict among product managers and key ministry stakeholders competing for day-to-day prioritization of finite capacity to achieve agreeable tradeoffs or win-win scenarios

Works with Enterprise Project Management Office project managers to clarify requirements, identify, and help eliminate cross-department dependencies, track to deadlines, and communicate appropriately for their team’s portion of enterprise projects
May participate in various operational activities of the Agile team, including software engineering, application configuration or management, and/or site reliability engineering, in compliance with the team’s Agile, collaborative practices (e.g., peer review; pairing; cross-training; etc.)

Assists with selection, management and oversight of vendors and consultants for applicable technology efforts and needs, partnering with the Purchasing department and key ministry stakeholders as applicable

Participates as part of the Digital Solutions department leadership team, providing specialized feedback, advice, insight, and guidance as appropriate. May participate in the Technology department’s leadership team meetings

Assists with initial rounds of interviewing, including phone screens and initial interviews

Coordinates and leads appropriate Communities of Practice regarding solution architecture and product development processes and concepts, providing advice to and educating technology teams and internal clients as appropriate

Mentors and grows other technologists within the ministry

Other Duties/Responsibilities:

On-call to provide after-hours and weekend support when necessary

Participates in on-going training opportunities

Perform other duties as assigned

Working Environment/Physical Requirements:

Primarily on-campus office environment
Frequent sitting and computer use
Occasional domestic travel
This role may require occasional travel including nights and weekends



Exemplifies Ephesians 5:1-2, “Therefore be imitators of God as dear children and walk in love, as Christ also has loved us and given Himself for us...”

Pursues the Great Commission given by Jesus Christ in Matthew 28:19-20, “Go therefore and make disciples of all the nations, baptizing them in the name of the Father and of the Son and of the Holy Spirit, teaching them to observe all things that I have commanded you; and lo, I am with you always, even to the end of the age.”

Is a consistent witness for Jesus Christ; maintains a courteous, Christ-like attitude in dealing with people within and outside of Focus; adheres to the Standard of Moral Conductand Statement of Faith; upholds Focus on the Family's ministry in prayer

Prays personally for Focus on the Family’s staff and constituents and may occasionally lead in a public prayer

Engages in Christian ministry

Demonstrates behaviors aligned with FOF core values

Personal Characteristics:

A servant-leader who seeks to empower others; Thrives in a team environment: team player; trustworthy; reliable

Self-motivated; requires little direct supervision; Positive and encouraging attitude with ability to motivate/encourage peers

Confident without having an ego; Coachable; able to redirect work priorities and assignments as needed

Adaptable; able to adjust to changing priorities; Constituent and Stakeholder-service oriented

Embodies honesty, forthrightness, and openness; Creative thinker and effective problem-solver

Embraces learning and continuous improvement, with an ability to quickly digest new information and gain expertise

Treats other with dignity, respect, and graciousness; maintains a cool and calm demeanor under pressure

Avoids groupthink: Courage to assertively present alternatives in a spirit of mutual respect; humility when their ideas aren’t accepted

Approaches processes and tools with an eye for adding value and eliminating waste (Lean thinking)


Bachelor’s degree in technology, business management, communications, a related field, or equivalent education

5+ years of experience performing as a solutions architect, product owner, product manager, business analyst, or equivalent role

Understands the software development lifecycle, with specific experience in enterprise integrations, cloud, and web/mobile development

Understands, applies, believes in, and champions Agile as a way of thinking, as well as the Kanban/Scrumban frameworks

Certified or Advanced Certified Scrum Product Owner (CSPO, A-CSPO) or Certified Scrum Professional (CSP) preferred

Strong experience with CRMs, ERPs, eCommerce, Document Management, Cloud platforms and/or other enterprise platforms preferred

Depending on team, demonstrated experience with Salesforce products required. Salesforce Architect certification preferred

Experience with administering digital toolsets/platforms and developing in various programming languages is preferred

Is a highly knowledgeable subject matter expert on a variety of digital, planning, and operational topics

Demonstrated experience in creation of highly effective support documentation and training on digital toolsets/platforms

Skills, Abilities, and Special Talents/Gifts:

Ability to connect business strategy to team execution
Ability to function effectively and efficiently in a team environment
Ability to elicit, clarify, simplify, and codify complex and/or ambiguous ideas into concrete and digestible concepts and requirements


Ability to translate between tech-speak and business-ease while connecting technical concepts with business value

Proactive; thinks ahead and actively strives to empower a team to anticipate upcoming efforts and challenges

Ability to quickly build solid working relationships with people of varying personality types and among different functional areas

Strong leadership and facilitation skills, with an ability to communicate with groups of different sizes

Proven ability to communicate clearly, concisely, and persuasively – verbally and written; Demonstrates active listening skills

Ability to communicate with tact and sensitivity at all organizational levels

Ability to be diplomatic without conceding principles

Strong business acumen, with sound judgement and decision-making ability

Ability to present options to stakeholders and facilitate effective decision making in a group setting

Ability to remain objective/stick to the issues and clearly articulate reasoning in charged political settings

Comfortable making decisions in an environment of competing priorities

Demonstrates advanced organizational and time-management skills with extreme attention to detail

Stewardship Requirements:

Adheres to FOF principles of stewardship by using time and resources efficiently

Salary Range:
 $97,760 to $114,920/yr.

Focus on the Family puts a high value on our team members and offers a unique benefit package.

Employees scheduled for 30 hours or more per week are eligible for:

Medical Plan
Dental Plan
Life Insurance
Disability Insurance
Flexible Spending Accounts

Employees scheduled for 20 hours or more per week are eligible for:

Legal Shield/ID Shield
Retirement Plan
Vacation Time
Sick Time
Service Awards

Note: This is a summary and should not be construed as future promises to continue to provide benefits as outlined above. For complete and definitive language, refer to the governing plan documents.

*Temporary employees are not eligible for benefits.  

Helping Families Thrive! Focus on the Family is a 501c3 Christian Non-Profit Ministry.

Other details

  • Pay Type Salary
Location on Google Maps
  • 8605 Explorer Dr, Colorado Springs, CO 80920, USA