Product Owner

Vancouver, BC, Canada Req #4241
Sunday, July 3, 2022

Buyatab, a FLEETCOR line of business, is a finTech maverick, a leading supplier of advanced online gift card infrastructure, technology, and marketing services for leading brands. Working with some of the world’s leading brands (including Four Seasons, Fairmont, Whole Foods Market, Lowes), we are recognized for our solution and design flexibility, focus on client brand standards, high-quality customer support, and fraud protection guarantee. As a result, our clients are positioned to grow their gift card business, enhance their brands, gain a competitive edge, and leverage the rapid growth in mobile device use and social media.

We are growing our technology team and are looking for a Product Owner to join the team and make a real impact!

You are passionate about agile methodology and thrive in a highly collaborative team environment. You think critically as well as have an ability to empathize with different team perspectives and user groups. You want to be involved in the entire product development cycle, balance big picture strategy with day to day needs, and to bring people with varied perspectives, needs, and ideas together toward meaningful action and delivering value. This is an ideal opportunity for an individual looking to add a great product to their portfolio, work in a highly iterative environment and within a Product team dedicated to building a better gifting experience for the user.

What you’ll get to do:

  • Work with Product, Client Success and Customer Service teams to research, understand, and validate user needs and market opportunities; and translate them into product requirements
  • Form a deep understanding of our users and new markets by conducting user research, synthesizing data from metrics and sales/customer conversations, and testing core assumptions
  • Assist the Product Manager on defining product strategy by closely working with all stakeholders to achieve company’s strategic goals
  • Work with highly efficient engineering teams to deliver products built with cutting edge technology effectively and usefully
  • Manage project scope by making tradeoffs between key software requirements such as time vs cost, software security vs speed
  • Create and groom the product backlog based on priority driven from users and Product Strategy
  • Manage both internal stakeholder and user expectations of application features and capabilities based on team capacity and initiative estimates
  • Work with engineering teams to assess and mitigate potential security vulnerabilities in the product

You are someone who has:

  • 2-3 years of experience as a Product Owner. You have seen a successful track record of delivering high value products to customers.
  • A Computer Science or Engineering background ensuring you can intelligently communicate with all stakeholders about technical tradeoffs and product details
  • Excellent communication skills. Able to convey complex ideas to elicit stakeholder alignment and buy-in across all levels of the business
  • Strong understanding of how product development teams operate cross functionally. You have the know-how to talk with engineers about architecture and technical considerations that impact the Product
  • High EQ. Able to motivate people around a common goal, and facilitate thoughtful and constructive conversations between disparate groups
  • Strong hands-on experience managing digital product (like ecommerce site) development including developer facing products (like APIs) and shipping elegant client facing products
  • Strong sense of software security and experience of working with engineering or security teams at early stages of product development
  • You are comfortable thinking through processes and workflows, anticipating points of failure, and working to make processes robust
  • Experience of working with one or multiple high-performing teams of software engineers using Agile software development practices
  • Experience with data analytics to understand product usage, identify opportunities, measure product performance and to suggest improvements to increase usage
  • Proficiency in latest Product Management theory and concepts. Strong understanding of product design thinking and usability heuristics
  • A strong understanding of Lean, Agile, and Product Management best practices, product design thinking and usability heuristics

About the Company:

FLEETCOR Technologies, Inc. (“FLEETCOR”) is a leading global provider of business payment solutions. We help companies of all sizes control, simplify and secure payment of various domestic and cross-border payables using specialized payment products. We serve businesses, partners, merchants, consumers and payment networks in North America, Latin America, Europe, and Asia Pacific.

  • $2.8B Annual Revenue
  • 800,000 Directly Served Business Clients
  • 9,700+ Employees

(as of December 31, 2021)

Our payment solutions provide our customers with a payment method designed to be superior to and more robust and effective than what they use currently, whether they use a competitor’s product or another alternative method such as cash or check. We group our payment solutions into five primary categories: Fuel, Lodging, Tolls, Corporate Payments and Gift. Each category is unique in its focus, customer base and target markets, but they also share a number of characteristics:  customers are primarily businesses, have recurring revenue models, have specialized networks which create barriers to entry, have high margins, and have similar selling systems.

FLEETCOR enjoys global recognition including:

  • Forbes Global Growth Champion – FLEETCOR is one of the 250 fastest growing companies in the world as determined by Forbes and Statista 
  • Forbes World’s Most Innovative Companies – FLEETCOR has made this prestigious list of leading innovative companies 4 years in a row!
  • Fortune 1000 Company – FLEETCOR was one of the largest movers in the new rankings of the largest companies in America, ranking  #872
  • S&P 500 – In 2018, FLEETCOR joined the S&P stock index comprised of the 500 leading US stocks

Our Mission

Create better ways for businesses and their partners to pay their expenses

Our Strategy

FLEETCOR will continue double-digit revenue growth by executing on four growth planks:

  • Sell More New Clients. FLEETCOR will continue growing sales by investing more in proven sales channels and bringing more prospects into the funnel.
  • Increase Revenue per Client. FLEETCOR will continue increasing its share of customer wallets through network expansion and cross-sell of add-on solutions.
  • "Beyond" Adjacent Segments. FLEETCOR will continue extending its existing business into adjacent spaces to broaden its market opportunity.
  • Launch New Platform Business. FLEETCOR has launched its "new platform business" integration "Expense Management & AP/Vendor Payments" solutions into one bundled software platform.
Our Commitment to Diversity, Equality, Inclusion, Belonging

Together we can foster true belonging. We know different ideas, perspectives and backgrounds lead to better innovation and results. We are therefore committed to building and nurturing a culture of diversity, inclusion, and belonging by:

  • Welcoming people of different backgrounds, cultures, ethnicities, genders, and sexual orientations;
  • Empowering our people to share their experiences and ideas through open forums and individual conversations; and
  • Valuing each person’s unique perspectives and individual contributions.

Embracing diversity enables our people to “make the difference” at FLEETCOR.

Our Values

FLEETCOR’s culture reflects our history of fast growth and our continued drive for results. Our entrepreneurial spirit remains strong across our global workforce, and we reinforce these principles in our five core values:

  • Innovation: Figure out a better way
  • Execution: Get it done quickly
  • Integrity: Do the right thing
  • People: We make the difference
  • Collaboration: Accomplish more together

These values guide all of our employees and are infused in all aspects of our Company.  We are, as a team, united through these shared values and our mission to provide “a better way to pay.”

Our values foster an inclusive culture through the expectation that all employees will treat each other with respect and appreciate the diversity of identities, thoughts, backgrounds and styles. Our commitment to fostering an inclusive culture has never been more essential than in this moment of national reflection. We must always celebrate the diversity of our company and our communities.

We strongly believe that the quality and diversity of our workforce provide FLEETCOR with a competitive advantage, and that our problem-solving and solution-building efforts are greatly enhanced when we harness the collective thinking of a diverse group of people with unique experiences and perspectives.

Equal Opportunity/Affirmative Action Employer:

FLEETCOR is an Equal Opportunity Employer. FLEETCOR provides equal employment opportunities to all employees and applicants without regard to race, color, gender (including pregnancy), religion, national origin, ancestry, disability, age, sexual orientation, gender identity or expression, marital status, language, ancestry, genetic information, veteran and/or military status or any other group status protected by federal or local law. If you require reasonable accommodation for the application and/or interview process, please notify a representative of the Human Resources Department.

For more information about our commitment to equal employment opportunity and pay transparency, please click the following links: EEO and Pay Transparency.

Other details

  • Job Family Project Management
  • Pay Type Salary
Location on Google Maps
  • Vancouver, BC, Canada