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Sr. Product Manager - Platform

Atlanta, GA, USA ● Beaverton, OR, USA ● Nashville, TN, USA ● Virtual Req #4370
Friday, June 3, 2022
Summary
The Platform Product Manager supports the company vision to create a comprehensive customer experience across a growing suite of spend management solutions and supporting applications.  They are responsible to expand, improve and maintain the core platform capabilities that are at the center of our business strategy.

The goals for this position include: 

Seamless UX across the suite of independent user facing products and applications
Support rapid growth of customer accounts and users 
Scale transaction capacity to handle increased volume while improving speed and reliability
Implement new technologies that can benefit multiple product offerings
Expand core services and further integrate our growing suite of products 

Job Duties
Develop, champion, and execute the strategic platform product roadmap
Coordinate multiple development teams and product owners to execute the platform roadmap
Initiate user research studies to understand overlapping user needs across all products 
Collaborate with UX and Design teams to enhance the overall user experience
Partner with application Product Managers to align application and platform roadmaps
Establish customer configuration standards to easily offer product bundles and add on services
Manage authentication, security, and regulatory compliance across the platform
Build business cases for new technologies and capabilities to expand cross-product capability
Recommend and implement platform capabilities to enable flexibility, scalability, and extensibility
Make trade-off and prioritization recommendations to the executive team for platform capabilities
Establish and achieve platform KPI’s and SLA’s 
View the broader development team and functional teams as customers and stakeholders 
Deliver platform improvements that enable application development teams to increase velocity

Knowledge, Skills, and Abilities 
5-7 years’ experience in technical product management in B2B SaaS
Ability to see the big picture impact of platform capability from infrastructure to diverse end users
Experience bridging technical and business needs to breakdown long-term complex problems into an executable roadmap that delivers continuous value 
Strong collaboration skills to effectively work across the organization 
Experience with shipping and leading developer-facing products
Understand differences between web-based and native app experiences and how to support both
Highly analytical, with an ability to make trade off recommendations without perfect data 
Proven record of leading multiple workstreams across multiple scrum teams 
Deep experience with Agile development methodologies, Scrum preferred

Education and Experience
5-7 years’ experience in technical product management for a B2B SaaS product offerings
Bachelor’s degree and MBA preferred
Financial industry experience preferred

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About the Company:

FLEETCOR Technologies, Inc. (“FLEETCOR”) is a leading global provider of business payment solutions. We help companies of all sizes control, simplify and secure payment of various domestic and cross-border payables using specialized payment products. We serve businesses, partners, merchants, consumers and payment networks in North America, Latin America, Europe, and Asia Pacific.

  • $2.8B Annual Revenue
  • 800,000 Directly Served Business Clients
  • 9,700+ Employees

(as of December 31, 2021)

Our payment solutions provide our customers with a payment method designed to be superior to and more robust and effective than what they use currently, whether they use a competitor’s product or another alternative method such as cash or check. We group our payment solutions into five primary categories: Fuel, Lodging, Tolls, Corporate Payments and Gift. Each category is unique in its focus, customer base and target markets, but they also share a number of characteristics:  customers are primarily businesses, have recurring revenue models, have specialized networks which create barriers to entry, have high margins, and have similar selling systems.


FLEETCOR enjoys global recognition including:

  • Forbes Global Growth Champion – FLEETCOR is one of the 250 fastest growing companies in the world as determined by Forbes and Statista 
  • Forbes World’s Most Innovative Companies – FLEETCOR has made this prestigious list of leading innovative companies 4 years in a row!
  • Fortune 1000 Company – FLEETCOR was one of the largest movers in the new rankings of the largest companies in America, ranking  #872
  • S&P 500 – In 2018, FLEETCOR joined the S&P stock index comprised of the 500 leading US stocks

Our Mission


Create better ways for businesses and their partners to pay their expenses
 

Our Strategy

FLEETCOR will continue double-digit revenue growth by executing on four growth planks:

  • Sell More New Clients. FLEETCOR will continue growing sales by investing more in proven sales channels and bringing more prospects into the funnel.
  • Increase Revenue per Client. FLEETCOR will continue increasing its share of customer wallets through network expansion and cross-sell of add-on solutions.
  • "Beyond" Adjacent Segments. FLEETCOR will continue extending its existing business into adjacent spaces to broaden its market opportunity.
  • Launch New Platform Business. FLEETCOR has launched its "new platform business" integration "Expense Management & AP/Vendor Payments" solutions into one bundled software platform.
Our Commitment to Diversity, Equality, Inclusion, Belonging


Together we can foster true belonging. We know different ideas, perspectives and backgrounds lead to better innovation and results. We are therefore committed to building and nurturing a culture of diversity, inclusion, and belonging by:

  • Welcoming people of different backgrounds, cultures, ethnicities, genders, and sexual orientations;
  • Empowering our people to share their experiences and ideas through open forums and individual conversations; and
  • Valuing each person’s unique perspectives and individual contributions.

Embracing diversity enables our people to “make the difference” at FLEETCOR.
 

Our Values

FLEETCOR’s culture reflects our history of fast growth and our continued drive for results. Our entrepreneurial spirit remains strong across our global workforce, and we reinforce these principles in our five core values:

  • Innovation: Figure out a better way
  • Execution: Get it done quickly
  • Integrity: Do the right thing
  • People: We make the difference
  • Collaboration: Accomplish more together

These values guide all of our employees and are infused in all aspects of our Company.  We are, as a team, united through these shared values and our mission to provide “a better way to pay.”

Our values foster an inclusive culture through the expectation that all employees will treat each other with respect and appreciate the diversity of identities, thoughts, backgrounds and styles. Our commitment to fostering an inclusive culture has never been more essential than in this moment of national reflection. We must always celebrate the diversity of our company and our communities.

We strongly believe that the quality and diversity of our workforce provide FLEETCOR with a competitive advantage, and that our problem-solving and solution-building efforts are greatly enhanced when we harness the collective thinking of a diverse group of people with unique experiences and perspectives.

Equal Opportunity/Affirmative Action Employer:

FLEETCOR is an Equal Opportunity Employer. FLEETCOR provides equal employment opportunities to all employees and applicants without regard to race, color, gender (including pregnancy), religion, national origin, ancestry, disability, age, sexual orientation, gender identity or expression, marital status, language, ancestry, genetic information, veteran and/or military status or any other group status protected by federal or local law. If you require reasonable accommodation for the application and/or interview process, please notify a representative of the Human Resources Department.

For more information about our commitment to equal employment opportunity and pay transparency, please click the following links: EEO and Pay Transparency.

Other details

  • Job Family Marketing and Product
  • Job Function Marketing
  • Pay Type Salary
Location on Google Maps
  • Atlanta, GA, USA
  • Beaverton, OR, USA
  • Nashville, TN, USA
  • Virtual