Service Supervisor

Mission-Driven. Honor-Bound. Fairbanks Morse Defense. What’s your calling? For the men and women of Fairbanks Morse Defense it’s the rapid and effective support of the fleets that entrust us to design, develop, and deliver the best naval power technology on the planet. We’re one of the nation’s leading marine defense contractors because of the highly trained and dedicated teams that provide reliable power systems, parts, and aftermarket services to the U.S. Navy, Coast Guard, Military Sealift Command, and Canadian Coast Guard. When you join Fairbanks Morse Defense, you join a legacy of commitment that spans 150 years. Fairbanks Morse Defense offers competitive benefits with a wide range of training and development opportunities. Our world-class teams are dedicated to helping every individual achieve their full potential. Discover what it’s like to be a part of the Fairbanks Morse Defense team here: https://www.fairbanksmorsedefense.com/careers

Join Our Team at Fairbanks Morse Defense as a Service Supervisor – Be a Driving Force for Success!

Who We Are: At Fairbanks Morse Defense (FMD), we're on a mission to provide rapid and effective support to the fleets that entrust us to design, develop, and deliver the best naval power technology on the planet. With a legacy of commitment spanning 150 years, we're proud to be one of the nation's leading marine defense contractors. Our dedicated teams offer reliable power systems, parts, and aftermarket services to the U.S. Navy, Coast Guard, Military Sealift Command, and Canadian Coast Guard. Join us in shaping the future of naval power technology!

The Opportunity: Service Supervisor in our Houston, TX Service Center

Are you a seasoned professional with a passion for leadership and a knack for optimizing processes? If so, this is your chance to step into a pivotal role that will make an impact not just on our organization but also on our industry.

Why Join Us:

🌟 Advancement Opportunities

🌟 Competitive Benefits

🌟 Outstanding 401K Plan

🌟 Tuition Reimbursement

Key Responsibilities:

• Lead and Inspire: As a Service Supervisor at FMD, you'll have the opportunity to lead a dynamic team of tech reps, providing mentorship and fostering their growth. Your leadership will drive top-notch work quality and customer satisfaction.
• Shape Our Future: May lead larger projects, as well as collaborate with Project/Program Managers on exciting, large-scale projects, streamlining production and pushing the boundaries of what's possible in our field.
• Quality and Safety Focus: Work closely with our Quality and EHS Managers to ensure the highest standards in quality maintenance and safety.
• Impactful Leadership: Recommend staffing levels, participate in recruitment, and make decisions such as scheduling/dispatching of techs that directly impact our ability to meet customer requirements.
• Innovation and Growth: Drive productivity improvements through optimization, training, and process enhancements, making a lasting contribution to our success.

Qualifications We're Looking For:

• An associate degree in diesel engine technology or equivalent experience required (Bachelor’s degree preferred); and 6 years of industry or military experience in one or more similar or equivalent product lines serviced by FMD required
• 3+ years of experience in a supervisory role, preferably within a service environment.
• Prior experience leading large-scale projects desired
• Strong communication, problem-solving, organizational, and interpersonal skills.
• Proficiency in Microsoft Word, Excel, and Project; and experience with ERP systems (Oracle, Salesforce) preferred.
• Willingness and ability to travel (up to 25%-domestic and international).
• Sole US Citizenship due to access/potential access to Unclassified Naval Nuclear Propulsion Information (NOFORN).

Ready to Make a Difference? Apply Today!

If you're ready to take your career to the next level and play a pivotal role in a company that values leadership, quality, and innovation, we want to hear from you! Join us as a Service Supervisor at Fairbanks Morse Defense and be part of a team that's shaping the future of Naval Defense.

Fairbanks Morse Defense is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Fairbanks Morse Defense offers a competitive benefits package including but not limited to, medical, dental, vision, life, and disability insurances, and 401k retirement plan with employer match.  In addition, we offer paid time off, paid holidays, paid parental leave, and tuition reimbursement. 

Equal Opportunity Employer/Veterans/Disabled