Mailroom Associate/Clerk

Jersey City, NJ, USA Req #1658
Tuesday, July 5, 2022
Overview EXL (NASDAQ: EXLS) is a leading operations management and analytics company that designs and enables agile, customer-centric operating models to help clients improve their revenue growth and profitability. Our delivery model provides market-leading business outcomes using EXL’s proprietary Business EXLerator Framework™, cutting-edge analytics, digital transformation and domain expertise. At EXL, we look deeper to help companies improve global operations, enhance data-driven insights, increase customer satisfaction, and manage risk and compliance. EXL serves the insurance, healthcare, banking and financial services, utilities, travel, transportation and logistics industries. Headquartered in New York, New York, EXL has more than 32,000 professionals in locations throughout the United States, Europe, Asia (primarily India and Philippines), South America, Australia and South Africa. For more information, visit

Job Title: Mailroom Associate/Clerk

Location: Jersey City, NJ Office

Basic Function:

Responsibilities include document receiving, opening, sorting, preparation, scanning, mailing and archiving.

Specific Responsibilities/Activities:

Mailing – print, insert and postmark letters for mailing

Receiving mail – ability to lift 25 lbs

Preparation – opening packages and letters

Sorting – capacity to determine client and form types, grouping them

Scanning – match, identify and scan forms into the proper form groups

Archiving – prepare the scanned documents for archive

Some data entry, 20WPM or better

Qualifications/Work Experience:

Willingness to work shifts

Basic to Intermediate proficiency with MS Word, Excel and Outlook; MS Access preferred

Computer proficiency

Able to logically identify document types and sort them

Ability to meet tight deadlines

Must have strong attention to detail

Ability to work independently and multi-task priorities


  • Preferred Life and Annuity insurance industry knowledge
  • 1-2 years mailroom clerk experience
  • Good communication skills
  • Knowledge of MS office including Excel
  • This is on-site job


Please be aware that EXL requires all employees to be vaccinated for COVID-19.  This position will require the successful candidate to obtain and show proof of a vaccination.  EXL is an equal opportunity employer, and will provide reasonable accommodation to those individuals who are unable to be vaccinated consistent with federal, state, and local law.

Please also note that the data shared through the job application will be stored and processed by EXL in accordance with the EXL Privacy Policy. 

Other details

  • Pay Type Hourly
Location on Google Maps
  • Jersey City, NJ, USA