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Sales Development Manager

Virtual Req #204
Thursday, December 2, 2021

Are you looking for an opportunity to maximize your potential? At Episource, our mission is to provide transparency, efficiency, and elegance to a complex and constantly changing healthcare industry. In short, our aim is to Simplify Healthcare. As a fast-moving, entrepreneurial healthcare technology and services company, we are committed to hiring and developing exceptional talent. Our teams are creating cutting edge solutions to transform the healthcare system so we can impact lives for the better, and our teammates are the fuel that ignite us every day. In order to achieve our goal, we seek talented, passionate professionals looking to build a career with an organization focused equally on agility and innovation.



At Episource, our journey started in 2006 with medical billing and coding services for physicians, then pivoted to HCC coding for payers. Today, we are an end-to-end enterprise for Risk Adjustment solutions. We’ve grown by learning and listening to our customers. Our entrepreneurial mindset drives innovation and collaboration. Our goal is to always provide exceptional service and experiences. And now, after 14 years, we are a Platform Company – delivering insights and interventions using superior technology, workflows and people.



As the Sales Development Manager, you will contribute in building out a playbook to train, onboard and coach the BDR teams to follow up on inbound leads with a sense of urgency, generate new leads through cold-calling and outreach, and to convey an engaging and informative discovery conversation in order to then set qualified leads for the outside sales teams. You aren’t afraid to roll up your sleeves and to do the work yourself in order to model appropriate cadence and responses. You’ll also frequently collaborate with other departments, including Account Management, Outside Sales, Operations and Marketing.



  • Hire, Coach and Manage a team of BDRs, including tracking sales targets
  • Confidently forecast on and own the results of your team
  • Develop the sales, product, and industry skills of each team member
  • Motivate team members through creative incentives
  • Collaborate cross-functionally to support local market fit
  • Identify and make recommendations for improvement in the areas of Process, Efficiency, and Productivity
  • Assist with creating and rolling out a BDR sales playbook for us with onboarding and training
  • Report sales metrics and suggest improved processes
  • Develop and execute a sales plan with monthly and quarterly sales forecasts
  • Participate in weekly and monthly one-on-one and team forecast and pipeline reviews, meetings and training sessions to ensure ongoing improvement and best-practice sharing
  • Use data to identify opportunities for team and individual improvement and monitor progress over time
  • Collaborate with other teams to enhance and ensure a stellar customer experience (e.g., smooth handoff to Sales Executives)
  • Any additional tasks as assigned by your supervisor


  • 3-5 years of experience in a similar, inside sales leadership role
  • Bachelor’s Degree in Sales, Business Administration or relevant field
  • High level of experience with outbound lead generation
  • Experience managing an outbound lead generation team
  • In-depth understanding of the sale administration process in order to develop strategy
  • Experience working with business process software
  • CRM + multiple tech platform use experience
  • In-depth understanding of business processes and workflows
  • Strong understanding of internet-based technologies and systems
  • Strong conflict management and troubleshooting/problem-solving skills
  • Impeccable written and verbal communication skills
  • Strong communication, negotiation, and relationship-building skills
  • High attention to detail regarding documentation and processes
  • Ability to work effectively under pressure and to perform well in a team dynamic
  • Ability to handle multiple priorities and changing schedules
  • Eagerness and enthusiasm to learn 


  • Health care benefits - medical, dental, & vision insurance coverage
  • Medical and dependent care flexible spending account (FSA) plans and health saving account (HSA) plans
  • Employee assistance program
  • Life insurance and short-term & long-term disability insurance
  • 401(k) retirement savings plan with a generous company contribution
  • 15 days of personal time off (PTO)
  • 8 paid Holidays
  • Employee perks program
  • Option to work remotely

Other details

  • Pay Type Salary