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Program Manager, Product Development

Massachusetts, USA Req #806
Thursday, August 11, 2022

Cynosure is well positioned competitively to lead and transform the medical aesthetics industry.  We are guided by our belief that this is a purpose-driven business, which improves patient’s lives and improves practitioner’s livelihoods.

  • We are passionate about driving a healthy and growing medical aesthetics industry with leading-edge marketing which inspires consumers to engage in medical aesthetics.
  • We are the leader in science-based technology which elevates the standard of care for consumers.
  • We are relentlessly focused on being the undisputed innovation leader, addressing the growing demand for consumer treatments across all demographics.
  • We are committed to building and strengthening our unmatched global footprint, with direct employees on five continents and in 15 countries and growing, and distributor partners serving over 130 countries.
  • We put our people first and believe personal development drives business development.
  • We love our customers and strive give them the leading-edge technology, service, marketing support and clinical education to improve their patient’s outcomes and to improve their livelihoods.

At Cynosure, we look for people who make an impact and encourage everyone to lead, create, and add value. In turn, we invest in our team to grow people’s careers and build upon our high-performance and culture-oriented organization. We work together as one team, winning together.

As we grow our global team, there is no better time to join us. As a market leader in medical aesthetics, Cynosure has over 25 years developing, manufacturing, and marketing products for dermatologists, plastic surgeons, medical spas, and healthcare practitioners. With the aesthetic industry’s most comprehensive product portfolio, our offerings span several categories including skin revitalization, body contouring, hair removal, and women’s health.  

Our mission is to set Cynosure customers up for success shaping future leaders of the aesthetics industry and helping everyone who uses our technologies discover their version of beautiful.

Learn more about us by following our LinkedIn and Instagram sites and please visit us at www.Cynosure.com

Job Summary

Responsible for leading product development programs and managing product lifecycle related to energy-based medical devices for use in skin care, aesthetics, and surgery. Responsible for supervision of cross-functional teams and engineering projects. Responsible for program planning & scheduling, resource management, program budget, project metrics, and continuous improvement initiatives related to product sustenance.  Ownership of all aspects of the program including, but not limited to, design control, technical direction, compliance, risk management, and executive reporting.

 

Essential Duties and Responsibilities

The incumbent may be asked to perform other function-related activities in addition to the below mentioned responsibilities as reasonably required by business needs.

  • Lead projects, from product concept to retirement, ensuring required resources are applied to achieve objectives in the areas of on-time delivery, product cost, and quality.
  • Lead projects in post-commercialization phase, with a focus on product sustenance, quality improvement, and productivity improvement.
  • Develop and maintain PMO tools and reporting for the product portfolio.
  • Establish and lead a cross-functional team from R&D, Regulatory, Clinical, Quality, Marketing through the NPD and Sustaining product lifecycle phases. Plan, track, and publish status of required project deliverables.
  • Establish and drive the creation of Product Development documentation by partnering with customer-facing functions to detail the user needs, marketing and regulatory claims, and product requirements.
  • Interface with external partners and OEMs to enable distribution of technology/ products through Cynosure.
  • Interface with Operations and key suppliers throughout the NPD process, driving design for manufacturability and production ramp up.
  • Project cost and resource tracking; Product cost tracking.
  • Responsible for creating and presenting Executive updates.
  • Track and report any product changes/revisions and drive the changes through the ECO process.
  • Assure compliance with worldwide regional registration requirements.
  • Experience developing medical devices in an ISO and FDA regulated environment
  • Lead project teams with a high level of urgency, driving alignment and decisions cross-functionally across the organization.
  • Behavioral and Interpersonal:
    • Proven experience as a Program Manager/Leader bringing products from concept to launch on time and on schedule.
    • Strong leadership skills and cooperative positive attitude is a must.
    • Extremely results driven.
    • Excellent organizational and planning skills. Proven ability to multi-task.
    • Uses independent judgment to anticipate and assess project/ technical risks, develops risk mitigations, and drives resolution.
    • Proven experience developing processes that improve efficiency, quality, and cost of product development.
    • Experience working on complex, multidisciplinary capital equipment and disposables projects.
    • Proven experience serving as an ambassador internally and externally.
    • Confident, with ability to influence at all levels in an organization, excellent negotiation and collaboration skills.
    • Excellent interpersonal & communication skills, both written & verbal; strong presentation skills.
  • Supervisory Responsibility: 
    • Cross functional teams
    • Dotted line to multiple technical disciplines
  • Sphere of Influence: 
    • Ability to influence key organizational personnel without direct reporting responsibility Lead projects throughout the entire organization ensuring required resources are applied to achieve objectives in the areas of both on-time delivery, product cost, and quality.
    • Lead project teams with a high level of urgency and drive alignment and decisions cross-functionally across the organization.
    • Establish and drive the creation of Product Development Documents by partnering with customer-facing functions to detail the user needs, marketing and regulatory claims, and requirements, thus forming the basis for product development.
    • Establish and lead a team to track and publish status of required project deliverables.
    • Track and report any product changes/revisions and drive the changes through the ECO process.
    • Assure compliance with worldwide regional registration requirements.
    • Project cost tracking; Product cost tracking.
    • Responsible for creating and presenting Executive updates
    • Participate in Product Lifecycle Roadmap development and maintenance with business teams to assure alignment with resources and priorities.
  • Embody and deliver the “Exceptional Everyday” 

 

Qualifications 
 

Education

Associate’s degree required

Bachelor’s degree required

Master’s degree preferred

PhD required

Education and experience combination:

Associate’s degree is equivalent to 18 months of experience

Bachelor’s degree is equivalent to three (3) years of experience

Master’s degree is equivalent to four (4) years of experience

   

Experience

0 to 2 years relevant experience

2 to 5 years relevant experience

5 to 8 years relevant experience

8+ years relevant experience

    

Skills

  • Experience developing medical devices in an ISO and FDA regulated environment
  • Strong experience with MS project (or equivalent), PLM tools and familiarity with ERP systems.
  • Experience with development of capital energy-based equipment is a plus.
  • Experience with sterile disposable medical devices, is a plus.
  • Familiar with FDA/QSR, ISO/MDR and applicable industry standards.
  • Familiar with DOE, DFM, LEAN and Design for 6 Sigma techniques is a plus.
  • Proven experience as a Project Manager/Leader bringing products from concept to launch on time and on schedule.
  • Strong leadership skills and cooperative positive attitude is a must.
  • Extremely results driven
  • Foresees problems rather than simply reacting to them.
  • Excellent organizational and planning skills. Proven ability to multi-task.
  • Uses independent judgment to assess project/ technical risks and determine the means to overcome technical problems.
  • Proven experience developing processes that improve efficiency, quality and cost of product development.
  • Experience working on multidisciplinary projects of a complexity similar to the assigned project.
  • Confident, with ability to influence at all levels in an organization, excellent negotiation and collaboration skills
  • Excellent interpersonal & communication skills, both written & verbal; strong presentation skills.

    

Physical Demands

The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. 

  • Sit; use hands to finger, handle or feel objects, tools, or controls.
  • Stand; walk; reach with hands and arms; and stoop, kneel, crouch, or crawl.
  • Lifting/pushing/pulling and carrying products weighing up to 45 pounds
  • Potential Exposure to moving mechanical parts, vibration and/or moderate noise levels.
  • Potential Exposure to hazardous chemicals or other materials.
  • Safety Shoes compliant with site specific policies/procedures must be worn in designated areas
  • Potential Exposure to blood.
  • Other (please specify)

Cynosure is an Equal Opportunity Employer – Race, Color, Religion, Sex, Sexual Orientation, ender Identity, National Origin, Disability, Veteran

Cynosure is an Equal Opportunity Employer – Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Disability, Veteran

Other details

  • Job Family Engineering
  • Job Function Project Design Management
  • Pay Type Salary
  • Employment Indicator Regular
  • Required Education Bachelor’s Degree
Location on Google Maps
  • Massachusetts, USA