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Job Title, Keywords, Req ID
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  • Jamaica, Queens, NY, USA ● Req #357
    Tuesday, June 7, 2022
    Opportunity Summary: Fulfills member needs and sends correspondences to ensure member satisfaction. Has knowledge of commonly-used concepts, practices, and procedures. Has knowledge of all LOBs, scripts, and workflows- or is able to obtain information rapidly as needed. Relies on instructions and pre-established guidelines to perform the functions of the job. Works under immediate supervision. Primary job functions do not typically require exercising independent judgment. Reports to a supervisor ... More
  • Fort Lauderdale, FL, USA ● Req #346
    Tuesday, June 7, 2022
    JOB SUMMARY   The Quality Assurance Specialist (QAS) is responsible for monitoring and assessing the quality of the performance of our Member Services Representatives and the performance by representatives at our delegated vendor call centers. The QAS will monitor inbound and outbound calls to assess representative’s demeanor, customer service performance, conformity to company policies and procedures and compliance with regulatory requirements. This individual will assist in deve ... More
  • Fort Lauderdale, FL, USA ● Req #349
    Tuesday, June 7, 2022
     Opportunity Summary: Fulfills member needs and sends correspondences to ensure member satisfaction. Has knowledge of commonly-used concepts, practices, and procedures. Has knowledge of all LOBs, scripts, and workflows- or is able to obtain information rapidly as needed. Relies on instructions and pre-established guidelines to perform the functions of the job. Works under immediate supervision. Primary job functions do not typically require exercising independent judgment. Reports to a superviso ... More
  • San Juan, Puerto Rico ● Req #350
    Tuesday, June 7, 2022
     Opportunity Summary: Fulfills member needs and sends correspondences to ensure member satisfaction. Has knowledge of commonly-used concepts, practices, and procedures. Has knowledge of all LOBs, scripts, and workflows- or is able to obtain information rapidly as needed. Relies on instructions and pre-established guidelines to perform the functions of the job. Works under immediate supervision. Primary job functions do not typically require exercising independent judgment. Reports to a superviso ... More
  • Farmingdale, NY 11735, USA ● Req #351
    Tuesday, June 7, 2022
     Opportunity Summary: Fulfills member needs and sends correspondences to ensure member satisfaction. Has knowledge of commonly-used concepts, practices, and procedures. Has knowledge of all LOBs, scripts, and workflows- or is able to obtain information rapidly as needed. Relies on instructions and pre-established guidelines to perform the functions of the job. Works under immediate supervision. Primary job functions do not typically require exercising independent judgment. Reports to a superviso ... More